Maria Chavez

Maria Chavez Email and Phone Number

Results-Driven Professional | Driving Revenue Growth & Client Satisfaction @ New York City Department of Probations
new york, new york, united states
Maria Chavez's Location
Hallandale Beach, Florida, United States, United States
Maria Chavez's Contact Details

Maria Chavez personal email

n/a
About Maria Chavez

Results-driven professional with a solid foundation in Inbound Sales and Executive Support. I hold a Bachelor's degree in Hospitality & Tourism Management from Florida International University. In my role at Celebrity Cruises, I achieved top 5% sales agent ranking and delivered substantial revenue growth. My experience extends to executive assistance, where I effectively managed schedules, conducted interviews, and handled payroll processing.With a proven ability to navigate high-pressure environments, I excel in delivering exceptional guest experiences, resolving issues, and building lasting relationships. Fluent in English and Spanish, I bring a multilingual and multicultural perspective to my work.I am passionate about contributing my skills to dynamic teams and driving success. Let's connect to explore how my background and expertise align with your organization's goals.

Maria Chavez's Current Company Details
New York City Department of Probations

New York City Department Of Probations

View
Results-Driven Professional | Driving Revenue Growth & Client Satisfaction
new york, new york, united states
Employees:
130
Maria Chavez Work Experience Details
  • New York City Department Of Probations
    Policy Analyst
    New York City Department Of Probations Jan 2024 - Present
    New York City Metropolitan Area
  • Wheelhero.Com
    Account Manager
    Wheelhero.Com Mar 2023 - Jan 2024
    Hallandale Beach, Florida, United States
    -Managed key accounts such as FedEx, UPS, R&L, and SAIA, building strong client relationships and ensuring satisfaction by understanding their specific needs.-Acted as the primary point of contact for resolving customer inquiries, concerns, and complaints, upholding high responsiveness and professionalism.-Coordinated cross-functional teams, communicating with field and production teams to align project scopes and meet deadlines effectively.
  • Wheelhero.Com
    Marketing Coordinator
    Wheelhero.Com Jan 2023 - Mar 2023
    Hallandale Beach, Florida, United States
    - Assist the Marketing Director in planning and managing trade shows, conferences, events, and meetings. -Create engaging content using Canva, including flyers, logos, and coupons. -Orchestrate online presence for Google Business, Yelp, Facebook, Instagram, and the company website.-Develop and execute dynamic content strategies to enhance brand visibility and audience participation.
  • Celebrity Cruises, Inc.
    Consumer Outreach Agent
    Celebrity Cruises, Inc. Dec 2021 - Jan 2023
    - Delivered $5.4M in Gross Total Revenue and over 1K bookings in the first quarter of the year 2023.- Maintained top 5% sales agent ranking since October 2022 to current date.- Collaborated with cross-functional teams, including management and customer support, to align sales efforts with overall business goals.- Implemented Siebel Sales program to efficiently cater to clients' needs by booking variousvacation components, including air travel, offshore excursions, transfers, and hotel stays. Handling onaverage 150 calls weekly.
  • Mt Pools Distributors
    Executive Assistant
    Mt Pools Distributors Dec 2020 - Dec 2021
    Miami, Florida, United States
    - Managed CEO’s and CFO personal & professional schedule, coordinating meetings, appointments, and travel arrangements to optimize their efficiency and productivity.- Managed accounting activities, overseeing financial records and handling up to 150 invoices per week for a multi-site organization.-Undertook HR responsibilities including conducting interviews, maintaining employee records, processing payroll, and facilitating onboarding procedures.- Effectively utilized the internal inventory management system to streamline and enhance operational efficiency.
  • Acqualina Resort And Spa On The Beach
    Front Desk Agent
    Acqualina Resort And Spa On The Beach Feb 2019 - Dec 2020
    Sunny Isles Beach, Florida
    - Handled guest complaints and issues effectively, aiming for quick resolution and guest satisfaction.- Built strong relationships with repeat guests, recognizing their preferences, and anticipating theirneeds.- Managed a high volume of tasks simultaneously, including phone inquiries, guest requests, andadministrative duties.- Successfully promoted hotel services and amenities, such as spa treatments, dining options, andupsold rooms, to increase revenue.- Proficiently utilized the SMS reservation management system to enhance overall operational efficiency in guest services.
  • Acqualina Resort & Residences On The Beach
    Hostess
    Acqualina Resort & Residences On The Beach Nov 2018 - Feb 2019
    • Greeted and welcomed guests with a warm and friendly demeanor, ensuring a positive and memorable first impression.• Coordinated table assignments and managed reservations to optimize the dining experience and reduce wait times during peak hours.• Worked closely with the kitchen and waitstaff to ensure smooth service flow, promptly addressing any guest inquiries or special requests.
  • Condominium Association Of Parker Plaza Estates, Inc.
    Administrative Assistant
    Condominium Association Of Parker Plaza Estates, Inc. Nov 2017 - Nov 2018
    Miami/Fort Lauderdale Area
    - Acted as the central liaison between residents and management, ensuring smooth day-to-day operations of the condominium and serving as the primary point of contact for resident inquiries and concerns.- Managed administrative tasks efficiently by leveraging the internal property management system, streamlining processes, and optimizing workflow.- Coordinated maintenance requests, vendor contracts, and building inspections to uphold the property's standards of excellence.

Maria Chavez Skills

Customer Service Foreign Languages Communication Ideas Development Cultural Awareness Creative Problem Solving Creativity Skills English To Spanish Bilingualism Spanish Translation Cultural Diversity Business Ideas

Maria Chavez Education Details

Frequently Asked Questions about Maria Chavez

What company does Maria Chavez work for?

Maria Chavez works for New York City Department Of Probations

What is Maria Chavez's role at the current company?

Maria Chavez's current role is Results-Driven Professional | Driving Revenue Growth & Client Satisfaction.

What is Maria Chavez's email address?

Maria Chavez's email address is ma****@****ina.com

What schools did Maria Chavez attend?

Maria Chavez attended Florida International University, Broward, Hallandale High School.

What skills is Maria Chavez known for?

Maria Chavez has skills like Customer Service, Foreign Languages, Communication, Ideas Development, Cultural Awareness, Creative Problem Solving, Creativity Skills, English To Spanish, Bilingualism, Spanish Translation, Cultural Diversity, Business Ideas.

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