*Handles inbound calls on a multi-line phone system*Transfers telephone calls and inquiries to the appropriate coworker or department*Accurately conveys information about our services and products*Secures accurate information about customer demographics and needs*Is proactive in all interactions*Strong customer service skills*Proficient computer skills with experience in all Microsoft programs*Responds to emails utilizing Microsoft Outlook

● Provide customer service to customers in a friendly and courteous manner at all times ● Have sufficient knowledge about the banking products and services and respond to all inquiries accordingly ● Ensure that all the bank’s policies and procedures, code of conduct, and regulatory guidelines are strictly complied with in the process of discharging duties ● Provide information to customers on their account status and account balances ● Open new bank accounts according to laid down rules and guidelines ● Assist all other members of staff in different departments of the bank by liaising with them through healthy interactions ● Serves customers by completing account transactions. ● Provides account services to customers by receiving deposits and loan payments,cashing checks, issuing savings withdrawals, and recording night and mail deposits. ● Answers questions in person or on the telephone and refers customers to other bank services as necessary. ● Records transactions by logging cashier’s checks, traveler’s checks, and other special services; prepares currency transaction reports. ● Completes special requests by closing accounts, taking orders for checks, opening and closing Christmas and vacation clubs, exchanging foreign currencies, completing safe-deposit box procedures, and providing special statements, copies, and referrals. ● Reconciles cash drawer by proving cash transactions, counting, and packaging currency and coins. ● Maintains supply of cash and currency and turns in excess cash and mutilated currency to head teller. ● Complies with bank operations and security procedures by participating in all dual-control functions, maintaining customer traffic surveys, auditing other tellers’ currency, and assisting in certification of proof. ● Maintains customer confidence and protects bank operations by keeping information confidential.

● Assists with daily library tasks such as issuing new library cards, checking out library materials, receiving returns, collecting late charges, and determining outstanding materials. ● Returns books and materials to stacks. ● Locates books or other reference materials to assist patrons; refers requests requiring professional assistance to reference librarian. ● Explains computer systems, card files, and other reference sources and how to use such systems to patrons. ● Prepares purchase requests, orders supplies, and, upon delivery, processes and distributes supplies and materials throughout the library. ● Completes routine descriptive cataloging. ● Examines books for damage; repairs or facilitates repairs when needed. ● Prepares exhibits, seasonal displays, and bulletin boards throughout the library. ● Performs other related duties as assigned.

● Assists with daily library tasks such as issuing new library cards, checking out library materials, receiving returns, collecting late charges, and determining outstanding materials. ● Returns books and materials to stacks. ● Locates books or other reference materials to assist patrons; refers requests requiring professional assistance to reference librarian. ● Explains computer systems, card files, and other reference sources and how to use such systems to patrons. ● Prepares purchase requests, orders supplies, and, upon delivery, processes and distributes supplies and materials throughout the library. ● Completes routine descriptive cataloging. ● Examines books for damage; repairs or facilitates repairs when needed. ● Prepares exhibits, seasonal displays, and bulletin boards throughout the library. ● Performs other related duties as assigned.

● Assists with daily library tasks such as issuing new library cards, checking out library materials, receiving returns, collecting late charges, and determining outstanding materials. ● Returns books and materials to stacks.● Locates books or other reference materials to assist patrons; refers requests requiring professional assistance to reference librarian. ● Explains computer systems, card files, and other reference sources and how to use such systems to patrons. ● Prepares purchase requests, orders supplies, and, upon delivery, processes and distributes supplies and materials throughout the library. ● Completes routine descriptive cataloging. ● Examines books for damage; repairs or facilitates repairs when needed. ● Prepares exhibits, seasonal displays, and bulletin boards throughout the library. ● Performs other related duties as assigned.

● Research Parts ● Answer the phone ● Organize and Stock Shelves

●Balance the Vault and Cash Box ● Responsible for incoming and outgoing money exchanges ● Deal with minor administrative tasks

● Was responsible for incoming and outgoing money exchanges ● Balanced the Vault and cash box ● Dealt with minor administrative tasks ● Oversaw safe deposit box tasks ● Handled various accounting transactions and reconciliation tasks ● Provided account status data whenever required and handled phone inquiries● Informed customers about various bank products ● Open and close accounts, open and close CDs, and handle safe deposit boxes and wire transfers

●Handled various accounting transactions and reconciliation tasks ● Provided account status data whenever required and handled phone inquiries● Informed customers about various bank products ● Open and close accounts, open and close CDs, and handle safe deposit boxes and wire transfers.