Maritza Castillo Email & Phone Number

Spring, Tx, Us

Spring, Tx, Us

Houston

• Regularly manages marine and pipeline shipments of butadiene, ethanol, polymer propylene, benzene, styrene monomer & ethylene for on-time delivery to majors. • Ensure all goods are shipped and arrive on a timely basis from Supplier to Customer Nominate & work with cargo inspectors to minimize any cargo contamination or delays in loading, • Generated process flow for vetting of vendors and customers to ensure entities are in compliance with domestic and foreign regulations• Ensure both domestic and international contracts are in compliance of company policies and procedures. • Train and coach teams on INCOTERMS, export and import documentation & integrate a cross training system within the department.• Provide monthly trader reconciliation reports via SAP to superiors for P & L reporting.

Houston

• Responsible for ensuring barges were in place prior to vessel arrival for discharging of 40,000 metric tons of Urea on a monthly basis. • Managed the operations of first successful Paraffin Wax shipment thus launching repeat business for Trader. • Awarded Excellent Customer Service personnel and Employee of the year for overseeing major product introduction and rollout.• Assist Trader and Shipping Department on logistics/operations of Fertilizer, Paraffin Wax, Petroleum Coke, Methanol & Crude Oil shipments. • Manage and maintain confidential documents within the departments such as, purchase and sales contracts, bills of lading and certificate of origins.• Responsible for inventory control, supply amount, reconciliation, data entry, and discrepancies of product shortage. • Generated the department invoicing process flow to eliminate delayed payments to vendors therefore eliminating surcharges. • Handled, evaluated, documented, and resolved customer issues and inquiries related to customer orders.

Houston, Texas

• Managed six vessel agents to ensure all operational duties are met in a timely manner for arrival and departure of marine movements. • Successfully train, & evaluate prospective employees thus reducing employee variation in processes. • Implemented updates to procedures to ensure compliance with maritime customs rules and regulations regarding vessel transportation.• Worked with Sales department to define business rules and develop best practices for achieving customer satisfaction.

Houston, Texas

• Mentor and supervise staff of 4 in coordinating domestic and international shipments serving producers and customers of Petrochemical & Olefins products.• Performed detailed demurrage analysis for re-billing to supplier and receiver thus producing an additional $60k annual profits. • Provide logistic support to Traders and Sales Team in reviewing terms and conditions of contracts to ensure compliance with INCOTERMS.• Input all trade orders into SAP for executing of contracts to supplier and receivers as per agreed with Traders/Sales Team. • Monitored shipments from point of purchase to end of shipment. • Nominate surveyor/inspectors to test product to ensure in compliance with purchase and sale terms.• Liaise with ship owners/brokers and agents to ensure shipment is within its contractual time.• Ensure letters of credit are executed in a timely manner and in accordance with purchase and sale contract.• Issue bills of ladings, certificate of origins, invoices, letter of indemnity and all documentation necessary for letter of credit or open sales contracts

• Main responsibilities were to provide customer service for transportation of goods shipped domestically and internationally.• Reviewed all documentation for the supplier and receiver ensuring all documents were accurate for importing and exporting product. • Responsible for tracking vessel movement and updated vessel charter on a daily basis.• Resolved customer issues and concerns when they arise.• Readily assisted Customs Brokers with preparations of bills of ladings, export documents & invoices.

Houston, Texas Area

• Main responsibilities included providing customer service for stowing of ship with Senior ship operators & scouted markets for potential cargo placement on vessels.• Regularly gathered all necessary documents for ship operators' demurrage analysis.• Responsible for updating agents on ship arrivals and departures

Monroe, Connecticut

• Main responsibilities were to generate charter party between shipper and customer, generated bills of lading, prepared invoices, & maintained all shipping files to be readily available for brokers.• Reviewed all documentation for the supplier and receiver ensuring all documents were accurate for importing and exporting product. • Responsible for tracking vessel movement and updated vessel charter on a daily basis.• Regularly visited vendors for internal evaluations and audits ensuring customer satisfaction.