Mark Baggott Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Project Engineer specialising in Datacentre networks SDDC, Firewall services and Loadbalancing.

Melbourne, Australia

Melbourne, Australia

Managing a team of 5 engineers, delivering on BAU SLAs and Projects. Provide design and architecture guidance as well as creating and implementing policies and driving continual service improvements program.Every once in a while i still get my hands dirty in the Cisco CLI, Netscaler, ASA,UCSM.

Melbourne, Australia

As a senior member of the Networks team, My role is to support large government client in BAU and project tasks. Provide guidance to other team members and proactively report and resolve faults. I support Cisco UCS, Nexus, ASA, Netscalers, ESXi Nortel and IBM.

Canberra, Australia

Build Manage and Maintain the ACT GOV wireless Infrastructure.Manage the Wired network infrastructure, Deploying new sites, Managing upgrades, troubleshooting issues reported by help desk and monitoring system.Consulting on projects major and minor projectsManage Checkpoint firewall changes.

Attend client sites and perform routine maintenance of their ICT systems including VMware Microsoft SBS and server 2008.Consult with sales team planning network designs and upgrades. moving from physical to virtual infrastructure new network topology and application testing.Plan and carry out new network builds and upgradesWeekend on call dutiesAssist sales staff with customer queries and quotes and project proposals.

Providing First level IT Support ClientsRespond to client's requests via Phone, Email or fax.Record requests and actions taken by the help desk.Escalate Jobs to Second level support, following through with the client and resolver groups.Support lotus notes 6.5, Office 2003, Office 2007.Hold a Security Clearance.ASG has also required me to work at the National Museum of Australia and the Department of The Prime Minister and Cabinet and the Department of Foreign Affairs… Show more Providing First level IT Support ClientsRespond to client's requests via Phone, Email or fax.Record requests and actions taken by the help desk.Escalate Jobs to Second level support, following through with the client and resolver groups.Support lotus notes 6.5, Office 2003, Office 2007.Hold a Security Clearance.ASG has also required me to work at the National Museum of Australia and the Department of The Prime Minister and Cabinet and the Department of Foreign Affairs and Trade. Show less

Consult with the IT Manager and Business Manager on the Company's ICT Requirements,Provide advice and recommendations on hardware and software purchases.Upgrading Windows NT servers to windows server 2003 and Microsoft exchange server 2007.Installing Windows Vista Workstations.Configure remote access to network including installing ISA server 2006.Create and deploy computer images for PC's, Laptop's and Tablet PC's.Provide Desktop support for staff on and off… Show more Consult with the IT Manager and Business Manager on the Company's ICT Requirements,Provide advice and recommendations on hardware and software purchases.Upgrading Windows NT servers to windows server 2003 and Microsoft exchange server 2007.Installing Windows Vista Workstations.Configure remote access to network including installing ISA server 2006.Create and deploy computer images for PC's, Laptop's and Tablet PC's.Provide Desktop support for staff on and off site.Support Microsoft office 2003, Microsoft office 2007, windows XP and Vista, Maintain Documentation.Create Test Documentation and Procedures. Show less