Mark Bowe Email & Phone Number

Dublin, Ie

Dublin, County Dublin, Ireland

Dublin, Ireland

Cherrywood

Teagasc Ashtown Food Research Centre

MS Windows 2003 and 2008 server support. - Monitoring and troubleshooting network and server issues using WhatsUpGold and SCOM.- AD Administration – User accounts, security and distribution groups, batch creation of accounts. - Exchange administration, mailbox administration, public folders, message queues, migration of mailboxes from Exchange 2003 to 2010.- Data backup administration with CommVault, job scheduling, data restores, tape management, support for backup operators using Commcell console on 10 different sites. - Managing escalations of third party service partners for WAN, server and O/S issues (Vodafone, CommVault, Dell, Microsoft)- VMware monitoring and administration. - CITRIX administration, configuration with RES wisdom and problem resolution. - Support for non-standard lab PCs connected to scientific laboratory instruments and running specialised scientific software.- Level 2 support calls from Service Desk to Infrastructure team- Responsible for end user escalations for desktop, laptop, wireless, remote access, Outlook, MS Office, offline files (CSC)- Monitoring and troubleshooting of over 70 UPS devices countrywide- Installation, maintenance and configuration of 1000+ multi-vendor multi-function printers throughout the Teagasc organisation, including major brands such as HP, Canon, Kyocera, Xerox, OKI and Panasonic

Teagasc, Ashtown Food Research Centre

Same as above

Teagasc, Ashtown Food Research Centre

- On-site support for 350 users at 4 Teagasc campus sites near DublinMigration of specialised Lab PCs connected to scientific instruments to standard Teagasc PCs running XP. Liaising with specialised laboratory instrument vendors on a case by case basis re same

Country Wide

- Build and rollout of new Dell servers (Windows server 2003), Huawei switches and UPS devices to over 70 Teagasc advisory offices countrywide as part of LAN migration project in advance of PC migration team- Member of 4-person desktop migration team responsible for data migration and rollout of Windows XP to over 800 PCs at 11 campus locations countrywide

Remscheid-Lennep, Germany

I was as a tranlator in the Marketing department with my main focus on translating the following texts from German to English:Annual ReportsTechnical texts for publication and technical documentatiomPublic relations textsManagement Board correspondence and other important day-to-day correspondenceCreation, expansion and administration of various in-house technical dictionariesI also taught English classes to engineers and management from time to time.

Cologne, Germany

I taught business language to business people of all levels and from many different industrial sectors. I was responsible for developing my own courses and adapting them to the needs of my students, as well as planning individual lessons.I also taught on several residential seminar courses, which involved a social evening programme.

Ba (Mod), Natural Sciences (Geography)

Staatlich Gepruefter Informatikassistent Fachrichtung Softwaretechnologie, Computer Science, 1,5