Mark Charters Email and Phone Number

Interim management and/or consultancy across health housing education and social care.

Budget. £238,567,000Turnaround of the Islands health housing and social care services. Established a new vision and resulting strategy for health and social care that significantly improves the Islands health and wellbeing, delivers better value for money, reduces future demand, and establishes a new leadership team to deliver the resulting strategy.

Budget £431,000,000Responsibilities:• Vision, strategy and leadership of education, health, housing, community and social care• Adult health and social care services• Children and family services• Youth services• Drug and alcohol services• Community mental health services • 39 community primary schools• 3 special schools• 15 secondary schools• Adult education college• 12 Libraries and a mobile library service• Community safety partnership… Show more Budget £431,000,000Responsibilities:• Vision, strategy and leadership of education, health, housing, community and social care• Adult health and social care services• Children and family services• Youth services• Drug and alcohol services• Community mental health services • 39 community primary schools• 3 special schools• 15 secondary schools• Adult education college• 12 Libraries and a mobile library service• Community safety partnership • Domestic violence unit• Arts and sport development services• CCTV unit• Housing services. 12,500 housing association homes and 700 application PA• 12 Libraries and a mobile library serviceAchievements:• Led children’s social care out of special measures (Ofsted) Achieved March 2013• Turned around a failing education services. (Ofsted) From 68th in writing key stage 2 in 2011 from 152 Local Authorities, to 5th highest in 2013. In math’s, from 86th to 9th. Reading from 49th to 15th. All round reading writing and math’s, increased from 78th to 11th. 2013/14, Ofsted rated 73% of all Bexley schools were deemed good or outstanding, rising from 57.7% in March 2011/12.• Adult Education College poor/0 category Ofsted rating and was overspending by £2.5m in 2011. In 2013 it received a good/2 rating and had a financial surplus for 2013/14, with a 10% growth PA• Established a adult social care service in 2008 following failure of the Care Trust. Integrated health and social care pathways and commissioning. Lowering acute admissions by 9 % in 2013/14. Delivered a £10.2m cost reduction, from 2011/13 by lowering demand for adult health and social care by 18% through prevention strategies. • Led the income maximisation corporate theme achieving £7.3m of additional income and the integrated prevention plan delivering a £4.8 saving across Health and Social Care• Established a shared Library management services with the London Borough of Bromley and created 2 self run community Libraries Show less

Budget £194m. Responsibilities:• Vision strategy and leadership of community services• Adult health and social care• Public health• Parks and open spaces• Community safety and regenerationAchievements:• Raised adult social care performance from a poor/0 star rating in 2002/3 to a good/2 star service 2005/6 (SSI.)• Externalised the councils residential homes for older people. Leading to improved quality, choice and value for money. • Transferred… Show more Budget £194m. Responsibilities:• Vision strategy and leadership of community services• Adult health and social care• Public health• Parks and open spaces• Community safety and regenerationAchievements:• Raised adult social care performance from a poor/0 star rating in 2002/3 to a good/2 star service 2005/6 (SSI.)• Externalised the councils residential homes for older people. Leading to improved quality, choice and value for money. • Transferred three council funded Libraries to community ownership reducing spending by 35%. • Established a joint health and wellbeing strategy between seven Borough Councils, three Primary Care Trusts and two Acute Trusts to a common assessment and integrated pathways. • Developed personalisation with a range of stakeholders, converting the In-Control methodology for LD into one of the first UK trials of individual budgets for adult social care.• Established a new Health and Wellbeing Directorate, including Public Health and achieve financial balance. Balance achieved 2005. Show less

Responsibilities:• Adult social care services• Community health and social care strategy• Community mental health services• Drug and alcohol services• Discharge and social care services Southampton University HospitalAchievements:• Lead for adult social care and health working to the Councils Director for Social Care and the NHS Primary Care Trust CEO. Establishing a citywide health and well being strategy• Develop partnerships and implement joint H&SC… Show more Responsibilities:• Adult social care services• Community health and social care strategy• Community mental health services• Drug and alcohol services• Discharge and social care services Southampton University HospitalAchievements:• Lead for adult social care and health working to the Councils Director for Social Care and the NHS Primary Care Trust CEO. Establishing a citywide health and well being strategy• Develop partnerships and implement joint H&SC pathways• Lead the delivery unit for social care and health for the city Show less

• Lead care management and social work teams for the County• Created joint commissioning units and achieved balance • Outsourced in house residential and home care services

Managed and practiced social work for all ages John Radcliffe Hospital, Oxford. Led the hospital social work team

Specialising in neurological/terminal illness. Mental Health. Older people.