Mark Douglas Email & Phone Number

Los Angeles Metropolitan Area

HNT's current main goal is now bringing to market ‘Park Yourself Mobile App', our first introductory product.Our long term vision is to:• Create economic opportunities and revenue streams for clients and customers through access to technology.• Establish and maintain business, legal and financial best practices by enlisting advisors and consultants in the areas of Accounting, Business Development, Contract Negotiations, Strategic Planning, Marketing and Human Resources.• Set company goals and monitor progress toward achieving them by cultivating strong industry relationships with competitors and suppliers to promote cooperative interactions and improve industry insights.• Leverage strategic partnerships and alliances with key stakeholders and Fortune 500 companies to accelerate market reach and enhance industry reputation.• Negotiate contracts with major suppliers and service providers to establish a turnkey process to develop and service clients and customers.• Engage industry best practices to deliver measurable improvements in business decision and risk management.

California, United States

Park Yourself is the first product from High Note Technologies (HNT).As a Founder & CEO, I’m in charge of:• Defining and leading the product toward its vision.• Overseeing the development and features pipeline.• Negotiating partnerships and commercial deals.• Defining marketing strategies to grow our user base.• Keeping track of key metrics and analytics for better decision-making.• Managing and leading our team.• Securing funding.• Conducting stakeholder management.

• Set up legal and financial structures for the management, oversight and continued growth of the company.• Secured initial location then expanded to multiple locations within the first two years of operation.• Developed and integrated an online presence comprising a website, Customer Relationship Managementsystem, E-commerce platform and appointment scheduler resulting in an automated registration, scheduling and payment reconciliation system for end-users and staff.• Developed marketing strategies and campaigns resulting in 50% year-over-year growth.• Built a successful corporate clients list with an 80% contract renewal rate, resulting in a consistent, reliable residual income stream.• Developed curricula and performance standards for instructors and staff based on policies set by the American Heart Association.• Maintained a Google Rating of 4.9 out of 5 across all company locations.

Los Angeles, California, United States

• Devised organizational vision, mission and foundational structure to facilitate early growth.• Eliminated company bottlenecks, reduced financial obstacles and addressed work constraints to promote overall growth.• Managed overall logistics and planning for events ranging in size from 300 to 10,000 attendees in genres such as live music concerts/festivals, carnivals, block parties, Pride festivals, community events, corporate galas and political and educational fundraisers.• Managed all aspects of revenue including vendor/exhibitor sales, box office, sponsor activations, concessions and merchandise sales.• Built a robust vendor network to secure cost-effective, high-quality products, juggled multiple projects and tasks to ensure high quality and timely delivery.• Orchestrated all aspects of production: Procurement of talent, venue bookings, permits, licensing, insurance, coordinated event catering, signage, displays, security and transportation for talent and sponsors.• Worked closely with regulatory/permit agencies to optimize event layout and infrastructure design by generating CAD and electrical drawings, Health & Sanitation plans, Special Event plans, Assembly permits, Alcohol permit, Sales Tax registration, Security plan, entry and egress plans.• Assessed event success and identified areas of improvement through client feedback.• Managed all aspects of Human Resources including staffing agencies and independent contractors.

Entertainment venue featuring live music and dancing. Full kitchen and bar. Capacity approximately 400.

Served as Firefighter, Lieutenant, and Captain in the Operations Division of the Oakland Fire Department. Mitigated emergencies, managed stations, staff and equipment.• Promoted through the ranks of the Fire Department, from Firefighter to Lieutenant then Captain in six years.• Collaborated with other stations and departments to facilitate training opportunities, knowledge sharing and pooling of resources to minimize financial impact to budgets and staffing levels.• Controlled emergency response planning, oversaw research for development of building pre-plans and handled company building fire prevention inspections.• Managed emergency operations and responses to mitigate large and small-scale incidents with minimal casualties.• Worked closely with politicians, community leaders and governmental agencies to strategically plan and implement laws, municipal codes and public agendas as set forth by the governing agency and stakeholders.• Managed budgets in adherence to the mandated staffing, training, equipment and apparatus standards as defined by the policies and procedures of the Department.• Maintained certifications as an Incident Commander (ICS & NIMS), Safety Officer, Emergency Medical Technician and HAZMAT Technician.