Mark Johnson Email & Phone Number

With over a decade of experience leading large-scale projects and programs I have a solid track record of success. Currently, I am actively managing software implementation/configuration engagements for Insurance Industry clients.In 2013, I have begun an effort to guide an internal Agile Team through daily scrums, 2 week sprints while delivering 5 separate product releases. Simultaneous to this I am managing the efforts of one clients 2 related proejcts and have "modified" an Agile… Show more With over a decade of experience leading large-scale projects and programs I have a solid track record of success. Currently, I am actively managing software implementation/configuration engagements for Insurance Industry clients.In 2013, I have begun an effort to guide an internal Agile Team through daily scrums, 2 week sprints while delivering 5 separate product releases. Simultaneous to this I am managing the efforts of one clients 2 related proejcts and have "modified" an Agile approach for this team. I also have 7 more project that will run concurrent for this client once these 2 are delivered. Show less

Managed a 16-month duration, full life cycle project for Farm Family Insurance. This was the CP line of business. The project totaled $2.1 million in revenue. The project came in on time and on budget including 61 Change Orders project impact. Communications we kept in order and no invoices were ever challenged. Project team was globally disbursed in 7 locations, with 36 resources.Managed a 7-month duration, full life cycle project for Farm Family Insurance. This was the Commercial… Show more Managed a 16-month duration, full life cycle project for Farm Family Insurance. This was the CP line of business. The project totaled $2.1 million in revenue. The project came in on time and on budget including 61 Change Orders project impact. Communications we kept in order and no invoices were ever challenged. Project team was globally disbursed in 7 locations, with 36 resources.Managed a 7-month duration, full life cycle project for Farm Family Insurance. This was the Commercial Package Policy line of business CPP. Project team was nationally distributed, and included 12 resources.Managed the final 3 months of the QA Build-Test-Fix cycle of 2 projects for Farm Family Insurance. These were the IM and GL lines of business. Project team was nationally distributed.Managed the base Batch TransACT project and the CP, IM, GL, and CPP LOB specific Batch TransACT projects.Managed 5 smaller projects billing $139,00 monthly for 7 months (12 resources) Show less

Seized entrepreneurial opportunity to launch and build an insurance agency. Consult with clients to review and offer multiple products including property and casualty, life and health insurance as well as mutual funds, IRAs and 401k plans.* Ranked as Top 25% producer in 5-state region. Built an agency of over 300 clients.* Recognized for achieving a record 950 account profile score against a company average of 700.

IT and business consulting firm specializing in e-business strategies and technologies, customer relationship management, enterprise resource planning and supply chain management.Provided strategy and tactics to deliver on client’s IT vision. Specializing in selection of CRM systems, leveraged strong functional/business understanding of systems and operations to design process and system solutions that exceeded customer expectations. Performed Needs Assessments,Gap Analyses, and… Show more IT and business consulting firm specializing in e-business strategies and technologies, customer relationship management, enterprise resource planning and supply chain management.Provided strategy and tactics to deliver on client’s IT vision. Specializing in selection of CRM systems, leveraged strong functional/business understanding of systems and operations to design process and system solutions that exceeded customer expectations. Performed Needs Assessments,Gap Analyses, and vendor RFP’s as needed.* Audited existing processes and systems and suggest business workflow and software changes to improve productivity and realize cost savings.* Credited for creating best practices methodology to capture user needs and support requirements gathering process.* Instrumental in identifying key workflows, milestones, deliverables and timelines in project plan,.* Managed 7 projects and earned a solid reputation for quality of work resulting in high level of referral business. Show less

Reported to the CEO, recruited as the top IT leader in the company, challenged to modernize the entire IT infrastructure, systems and applications. Performed extensive needs analysis and oversaw simultaneous projects using standard methodologies to manage resources, timelines, budgets, change and risk. Assisted users communities in analyzing business processes and developing improved business workflows.* Introduced best technical and project management practices by instituting Project… Show more Reported to the CEO, recruited as the top IT leader in the company, challenged to modernize the entire IT infrastructure, systems and applications. Performed extensive needs analysis and oversaw simultaneous projects using standard methodologies to manage resources, timelines, budgets, change and risk. Assisted users communities in analyzing business processes and developing improved business workflows.* Introduced best technical and project management practices by instituting Project Management Office (PMO) to drive quality, consistency and reduce time to delivery.* Launched formal approval process for IT initiatives based on projected ROI.* Set computing standards and successfully implemented new Sales Force Automation system, Financial software suite, data warehousing solutions, and email systems. Lead $600K design of new insurance claims system.* Revamped IT infrastructure to improve system security, reliability and scalability through deployment of over 12 NT servers. Show less

Successively promoted through a series of increasingly responsible positions based on consistently exceeding goals and expectations. Managed projects in both IT infrastructure (LAN/WAN/Data Center) and applications development. Held accountability for full range of projects from requirements gathering, resource allocation, milestones, hardware/software procurement, testing and user training.* Successfully managed over 18 multi-million dollar projects overseeing cross-functional… Show more Successively promoted through a series of increasingly responsible positions based on consistently exceeding goals and expectations. Managed projects in both IT infrastructure (LAN/WAN/Data Center) and applications development. Held accountability for full range of projects from requirements gathering, resource allocation, milestones, hardware/software procurement, testing and user training.* Successfully managed over 18 multi-million dollar projects overseeing cross-functional teams.* Earned a reputation for quality and timely delivery resulting in a high level internal customer satisfaction. * Noted for delivering high availability (+99.5%) solution, on time and at less cost than budgeted. * Fostered a customer-centric focus and slashed support calls by proactively implementing job aids.* Delivered numerous new functions and features to financial applications software. Supervised Developers, Network Engineers, System Administrators.* Developed in Ramis, PLI, COBOL Show less