Mark Pendergrass

Mark Pendergrass Email and Phone Number

Senior AVP/Senior Technology Business Systems Consultant Founder/Executive Director of Creating Exposure Through The Arts (501c3 nonprofit org) @ Wells Fargo
san francisco, california, united states
Mark Pendergrass's Location
Charlotte, North Carolina, United States, United States
About Mark Pendergrass

Over 35 years of banking experience in technology, operations, mergers, automation, information technology, project management and project ideation. Currently a Senior Business Systems Consultant responsible for curating Executive Level metrics and reporting to support various business services team for the Chief Information Officers within the Technology environment. Currently, I support EFT senior level management and their leadership teams providing analysis of strategic metrics, creating executive reporting, and delivery of process improvements. Recently named the Charlotte Market Leader and Development Officer representing Enterprise Functions Technology for the Early Career Internship and Early Talent Rotation Programs. Previously developed Project Financial Models/business cases to obtain funding for technology and operations projects. Subject Matter Expert for acquisitions, system development projects and system implementations. Instrumental in providing business requirements, research, strategic planning, user acceptance testing, test plans, on innumerable successful projects. A proven leader and valuable team member of divisions/departments throughout my career. Proficient Business Systems Analysts with the ability to evaluate workflow processes and develop efficient solutions to various problems. Promoted to Assistant Vice President within the Information Technology Division for exceptional performance within the Corporate Data Management Group. My experience within the Technology Operations Group, Finance, Ecommerce and Data Management/Data Standards. My technology/data management experience has enabled me to conceptualize the significance of maintaining data integrity and aligning our technical dependencies accordingly. My passion for Diversity, Equity and Inclusion is always top of mind and throughout my career at Wells Fargo, I held positions with various Employee Resource Network, including President of a Site Diversity Team at our largest physical location in Charlotte NC. Currently, I work with EFT to curate line of business events, build on our strategic approach and support efforts to improve engagement. Also, I am an advocate for our Technology Communications Group and volunteer countless hours to plan and capture digital content for various lines of business outside of Technology.Founder and Executive Director of Creating Exposure Though The Arts, a 501c nonprofit that educates, mentors and empowers young creatives and artists within various disciplines, including photography, journalism, filmmaking and graphic arts.

Mark Pendergrass's Current Company Details
Wells Fargo

Wells Fargo

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Senior AVP/Senior Technology Business Systems Consultant Founder/Executive Director of Creating Exposure Through The Arts (501c3 nonprofit org)
san francisco, california, united states
Website:
wellsfargo.com
Employees:
246787
Mark Pendergrass Work Experience Details
  • Wells Fargo
    Senior Technology Business Services Consultant-Enterprise Functions Technology
    Wells Fargo Jun 2018 - Present
    Charlotte, North Carolina, United States
    Lead Business Systems Consultant responsible for curating tier 2 and tier 3 executive level metrics and monthly business review reporting. Subject matter expert providing analytics of metrics aligned to 6S Strategic categories within Technology. Technology communications content provider and collaborator engaged in producing technology data for internal web solutions. Employee Engagement specialist responsible for creative development and implementation of programs. Market leader engaged in Technology Career Programs.
  • Wells Fargo
    Business Systems Consultant - Enterprise Utility Services
    Wells Fargo Jun 2013 - 2018
    Charlotte, North Carolina, United States
    Create, update and run SAS, Mainframe and QTP scripts to manage data for Wells Fargo lines of business. Train internal and external lines of business on various corporate organizational systems (Orbit/ISF). Provide organizational hierarchy data, systems requirements and analytical expertise to COMPAS and Line of Business. Manage American Express Travel Project and developed Service Level Agreements with external IT / Business partners. Lead project for Server Upgrade Enhancement Project and provide subject matter expertise to IT developers. Responsible for initiating, monitoring and resolving PICCT Production issues for various applications. Develop test plans and coordinate information sharing session with key business/technical partners. Perform Lotus Domino designer changes for departmental workflow Lotus Notes databases.
  • Wells Fargo
    Senior Technology Business Services Consultant-Data Tools & Management
    Wells Fargo Jun 2005 - Apr 2013
    Charlotte, North Carolina, United States
    Create, update and run SAS, Mainframe and QTP scripts to manage data for Wells Fargo lines of business. Train internal and external lines of business on various corporate organizational systems (Orbit/ISF). Provide organizational hierarchy data, systems requirements and analytical expertise to COMPAS and Line of Business. Manage American Express Travel Project and developed Service Level Agreements with external IT / Business partners. Lead project for Server Upgrade Enhancement Project and provide subject matter expertise to IT developers. Responsible for initiating, monitoring and resolving PICCT Production issues for various applications. Develop test plans and coordinate information sharing session with key business/technical partners. Prepare System Development Life Cycle (SDLC) for small projects and systems enhancements. Manage system modification projects for key business partners utilizing knowledge of Oracle, DB2. SQL, .Net and Lotus Notes. Work with management team to broaden business relationships and increase visibility of products and services. Provide systems and products cross-training to team members and internal business partners. Perform extraction, transformation and load processes from mapping source systems into data marts. Write business requirements, define technical alternatives, work with teams to define plans and document solutions. Coordinate and perform scheduled implementations of financial and product data for various platforms. Create and manage critical monthly Product and Organizational data files for Wachovia Corporation. Update Defect Resolution Process (DRP) database with issue and coordinate all end-to-end resolution. Subject Matter Expert to CDMG/GL IT programmer/developer for various data management and system enhancement projects.
  • Wells Fargo
    Business System Analyst - Applications Support Team
    Wells Fargo Jun 1996 - Jun 2005
    Charlotte, North Carolina, United States
    Manage system modification projects for key business partners utilizing knowledge of Oracle, MS Access and Lotus Notes. Lead HR_ITS / Peoplesoft systems enhancement project for Orbit application (Lotus Notes). Perform extraction, transformation and load processes from mapping source systems into data marts. Coordinate and perform scheduled implementations of financial and product data for various platforms. Assigned “Subject Matter Expert” role to IT programmer/developer for various system enhancement projects. Enhance Lotus Notes databases utilizing developer/support skills to create agents and upgrade databases. Answer inquires related to Lotus Notes and MS Access applications, hardware, software and documentation. Write and/or update user guides and internal manual for all applications/processes responsible for supporting. Interpret business requirements, define technical alternatives, work with teams to define plans and document solutions. Develop in-depth understanding of relational database models, application design to increase performance efficiencies. Create test databases and data objects in Lotus Notes, MS Access and Oracle platforms to trouble shoot production errors. Monitor daily/monthly job statistics and resolve all errors due to failures in production inefficiencies. Perform unit acceptance testing, implementations and documentation for IT Development Team prototypes/applications. Maintenance 100,000+ general Ledger accounts and responsibility centers using Lotus Notes Replic-Action and MS Access. Support internally developed Oracle databases and Lotus Notes/MS Access front ends in which users to input/maintenance data. Create users/distribution groups and provide optimum security with variable authorization rights.
  • First Fidelity Bank Of New Jersey (Acquired By Wells Fargo)
    Mergers And Acquisitions Project Manager - First Fidelity Bank (Nj) Acquired By Wells Fargo
    First Fidelity Bank Of New Jersey (Acquired By Wells Fargo) Jun 1993 - Jun 1996
    New Brunswick, New Jersey, United States
    Coordinated and performed property analyst to determine value of acquired items. Performed field to field mapping to synchronize data during mergers, branch sales and acquisitions. Interacted with executive staff to develop conversion plans, product implementation, and regional pricing. Assisted in testing and marketing of the Visa check card in the Northeast Regional markets. Verified performance of transformed data, on-line reporting systems and report distribution. Participated in developmental session for new data models and automation tool solutions. Reported project status and present summary information to executive management teams.
  • First Fidelity Bank Of New Jersey (Acquired By Wells Fargo)
    Account Specialist / Operations Supervisor - First Fidelity Bank (Nj) Acquired By Wells Fargo
    First Fidelity Bank Of New Jersey (Acquired By Wells Fargo) Jun 1987 - Jun 1993
    New Brunswick, New Jersey, United States
    Supervised and coached 30 FTEs, two management trainees, and two unit leaders. Responsible for maintaining integrity of data implemented to numerous control files and various relational databases. Performed User Acceptance Testing for system upgrades for various operation applications. Responsible for maintaining data marts, which retained regional product pricing fees. Worked as a liaison with various automation groups to increase efficiencies and reduce timely processing errors. Responded to and resolved inquires from business clients regarding control files/system data. Managed weekly updates for regional controls file data provided by divisional leadership teams.

Mark Pendergrass Education Details

Frequently Asked Questions about Mark Pendergrass

What company does Mark Pendergrass work for?

Mark Pendergrass works for Wells Fargo

What is Mark Pendergrass's role at the current company?

Mark Pendergrass's current role is Senior AVP/Senior Technology Business Systems Consultant Founder/Executive Director of Creating Exposure Through The Arts (501c3 nonprofit org).

What schools did Mark Pendergrass attend?

Mark Pendergrass attended Rutgers University.

Who are Mark Pendergrass's colleagues?

Mark Pendergrass's colleagues are Charlone Palanca, Colleen Wolf, Derek Gianino, Tyese Dameron, Jack Siu, Jeffrey Ury, Katie Mcclendon.

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