Mark Sharman Email & Phone Number

Claims Manager at Simply Buisness responsible for the operational running of the Simply Business claims function based within Cunningham Lindsey. The claims handling facilty is outsourced to Cunningham Lindsey who work under a third party agreement to handle claims. My role is to ensure we have a consistent approach to handling claims, ensure we are working within our delegated authority arrangements, indentfying declinature trends for the enhancement of products, consistently reviewing claims… Show more Claims Manager at Simply Buisness responsible for the operational running of the Simply Business claims function based within Cunningham Lindsey. The claims handling facilty is outsourced to Cunningham Lindsey who work under a third party agreement to handle claims. My role is to ensure we have a consistent approach to handling claims, ensure we are working within our delegated authority arrangements, indentfying declinature trends for the enhancement of products, consistently reviewing claims handling methods to deliver a great claims service, developing key strategic goals through to implementation to build a first class claims service and building claims traingulations to calculate the overall financial performance of products. Show less

Northampton, United Kingdom

Customer Service Team Manager responsible for a team of customer service consultants to provide an excellent and consistent service to customers. Main responsabities were ensuring key service levels were achieved, coaching consultants and managing overall work flow.

Wellingborough