Mark Smith Email & Phone Number

Orange County, California Area

 Responsible for P & L activities for 11 physical therapy and 17 wellness facilities, including revenue forecasting, staffing requirements, and cost optimizing strategies. Develop and maintain an annual operating budget of 28 departments in the amount of approximately $7 million. Develop and monitor various business plans and operational activities. Analyze monthly and quarterly data to identify individual office key performance indicators and develop action plans for improvements. Monitor and analyze company policies and develop new operational procedures for the facilities to increase efficiency and improve patient outcomes.  Communicate with all departments in order to facilitate all aspects of the business, ensuring timely identification and resolution of potential issues. Create, revise, issue and maintain company policy and procedures. Train new managers and support staff in all aspects of operational activities. Final approval for all hiring, firing, and employees annual reviews. Participate in the recruitment and interviewing of key personnel. Develop appropriate staffing ratios for special projects, events, and daily operations for both physical therapy and wellness clinics. Lead monthly management meetings to discuss new opportunities, review current practices, and set goals for upcoming period.

Irvine, Ca

 Review all departments/facilities for productivity, developing reports to insure they operate at a minimum cost while providing exceptional patient care. Accountable for the annual operating budget of 14 physical therapy clinics and the corporate business office of $8 million. Perform in-depth quarterly office assessments to analyze all clinic’s policies and procedures and report on suggested improvements. Oversee the human resources functions such as work allocation, hiring, training, terminations, and performance evaluations for local management.

Masters, Business Administration

Bachelors Of Science, Kinesiology