Mark Thompson Email & Phone Number

Virginia Beach, Virginia

• Perform quality audits to assure procedures are properly followed.
• Track all non-conformance issues and create weekly charts.
• Work closely with the department and person responsible to determine root cause and create a corrective action.

Smithfield, Virginia

• Inspect homes for termites and other pests.
• Submitted proposals and negotiated pricing with home owner.
• Execute contracts and make sure work is completed in a timely manner.

Virginia Beach, Virginia

• Provided support and service to contractors and Contract Officer Representatives.
• Prepared Request for Proposal and submitted RFP to approved vendors.
• Prepared Source Selection Plan (SSP) for Technical Review Board.
• Prepared CAM for contract award approval and awarded contract to successful bidder.

Chesapeake, Virginia

• Developed and maintained customer relations.
• Negotiated pricing for rental of construction equipment.
• Increased customer satisfaction levels within saturated market.

Virginia Beach, Virginia

• Worked closely with clients to determine best loan for them
• Prepared mortgage loan documents for borrowers.
• Closed over $1.75 million in loans in first 6 months.
• Strong team leader within Lighthouse Mortgage.

Fredericktown, Ohio

• Directedand trained exceptional team of fifteen Customer Service and Sales Representatives.
• Developed loyal customer base resulting in 17 years of continued printing projects of $200K and more.
• Developed and presented educational seminars 2 to 3 times per month informing 20 or more clients throughout the country.
• Demonstrated exceptional talents in the complete sales cycle by creating and presenting informative and competitive proposals to executive-level prospects.
• Assisted with the merge and cross-training of two printing divisions. Streamlined processes and developed new procedures to reduce costs and obtain 100% customer satisfaction.
• Applied sharp analytical thinking abilities toward reviewing proposals, managing projects, monitoring compliance with budgets, and mitigating risks to protect project revenuesand gross margins.