Mark Wallis Email & Phone Number

I am a self-motivated IT professional experienced in driving business results across organizational, corporate, and International boundaries. I have a proven track record of quickly learning and understanding a continually fluctuating statement of work, evaluating, and improving it. My broad understanding of the complex processes and technologies required to ultimately deliver high quality results allow me to lead high performance teams and successful projects. Specialties: Customer Relationship Management, Program Management, Process Improvement, IT Infrastructure, Product Usability, Operating Systems, Asset Management & Business PlanningCurrent responsibilities and accomplishments include implementation and control of desktop computing governance process resulting in improved control of acquisition flow; Continual lean evaluation of acquisition processes and procedures resulting in reduced review requirements, reduced process flow times, and reduced expenditures; managing critical resources and balancing productivity with affordability on a daily basis.Ensuring the workforce has what they need to get the job done, while ensuring value for every dollar spent.Certifications- MCP – Microsoft Certified Professional (Six Windows & Server 2k3 +Security MCP’s)- CCNA – Cisco Certified Networking Associate- ITIL – Information Technology Service Management Essentials- Operation Systems Specialist Certificate- Advanced & Remote Networks Certificate- Multilayer Switching & Troubleshooting certificate

Listed skills include Troubleshooting, Integration, Itil, Project Management, and 46 others.