EMPLOYMENT EXPERIENCE: Client Facing Project Manager / Project Lead / Installation CoordinatorAscensus (Sub-Contractor to Vanguard)Dresher, PA May 2015 to presentVanguard, Malvern, PA Sept. 2008 to Sept. 2014Accomplishments:• Successfully managed over 600 projects • Oversaw the transfer of hundreds of millions of dollars from prior recordkeepers to the Vanguard Platform• Received 10 out of 10 on reviews from clients on their satisfaction of my project leadership• Monthly I-Client Award – In recognition of performance and commitment to Ascensus Core Values: People Matter, Quality First, Integrity AlwaysDetails:• Focus on planning and coordinating projects for our clients o Facilitate the Project Team to meet stakeholders’ expectations and project outcomeso Create clear and concise project scopes and specific project timelineso Arrange and conduct project meetings to facilitate communication between stakeholders and project teamo Maintain team members’ focus on meeting milestone dates and task completion Orchestrate team members within the data, assets, systems, and communications departmentso Look outside of the project parameters to see the unexpected outcomes and make sure we know the impact to areas outside the project o Work closely with Participant Education Team in evaluating letters, notices, emails and presentation material before they are distributed to the clients or participantso Follow project procedures and make recommended updates as needed

Attending Networking Events Researching Industry LeadersTracking Industry Trends - PMP certification requirement is becoming more of the norm within the Financial Industry.Participating in Industry Discussions

Sales Center Manager SAP Americas / ICT Group, Inc., Newtown Square, PA April 2005 to August 2008Accomplishments:• Qualified and processed over 7,000 sales leads for Account Executives which assisted in winning approximately $7 million a year in profitable business for SAPResponsibilities:• Team handled over 30,000 customer and prospect inquiries annually• Worked with Marketing & Communications on evaluating campaignso Tracked response rate and made recommendations to Marketing • Created dashboard view of team’s performanceo Reviewed calls by using Wave to identify staff opportunity areas • Continually updated and assisted in the development of a 100 page Standard Operating Procedure for the Lead Contact Team – SAP then used it for their other Lead Contact Teams worldwide• Assisted in the development of internal software to handle sales and marketing leads quickly• Trained new Business Development Executives on SAP CRM Solution and email software • After my first 6 months, I was asked to move into management of the Customer Relations team based on my accomplishments and commitment to exceed SAP’s expectations• In my first 6 months:o Responsible for developing over 125 new sales opportunities for SAP in the small and mid-market business segments (organizations with $5 to $300 million in sales)o Won sales awards for quality and quantities of business opportunities for SAP

General ManagerHuman Capital &Talent Acquisitions Selective Management Services, Inc., Philadelphia, PA August 1995 to April 2005Accomplishment:• Placed hundreds of management executives within the Paper and Packaging Industries for companies such as International Paper, Weyerhaeuser, and Georgia Pacific Responsibilities:• Supervised staff of five consultants• Report directly to the president• Trained new employees • Specialized in locating and placing diversity candidates • Internal Project – developed a Microsoft Access database system to track candidates and company information