I really hated customer service when I got my first job as a teenager in high school at the local Piggly Wiggly. However, after working there for a couple of years I realized something about myself that surprised me...I was actually really good at customer service. Over time I had learned how to tap into my compassion for people and channel it into finding ways to turn their bad experience into a good one. It has become part of my personal culture & mantra that I have carried throughout my career. Today the customer service I provide is focused on managing relationships with internal teams and external partners...my customers today. Whether managing a category, inventory & replenishment, analytics, or merchandising & assortment planning, striving to provide a great experience through excellent customer service is always my goal. Additionally, I thrive on Relationship Management, Creating Processes, & Hitting Goals. I have a proven record of reversing negative margin trends through careful assortment planning, improving partnerships, marketing strategies, & process improvement. I pride myself on effective communication, I'm always organized, and Excel is like a 2nd home. In my free time I love to travel, do home improvements, and go to Panthers games. (Keep Pounding!) I’m always interested in learning from new people so if we're a fit, let’s connect!