Mark Johnson

Mark Johnson Email and Phone Number

Client Support Specialist @ Embrave
Colorado Springs, CO, US
Mark Johnson's Location
Colorado Springs, Colorado, United States, United States
Mark Johnson's Contact Details

Mark Johnson personal email

n/a
About Mark Johnson

Highly motivated U.S. Air Force veteran and progressive thinking leader experienced in oversite of industry operations. Instrumental in shaping staff members to embody organizational vision and change toward positive growth.Areas of Expertise: Operational & Administrative Oversight | Staff Development & Training | Volunteer Engagement | Fiscal Oversight | Budget Management & Monitoring | Compliance Management | Staff Health & Well-Being | People/Staff Management | Process Development | Project Execution | Process Optimization | Relationship Management | Team Building | Change Management | Team-focused Culture | Operational Improvement | Recruitment Process Oversight | Effective Communication & Presentation Skills | Conflict Resolution | Analytical/Independent Decision-Making Skills

Mark Johnson's Current Company Details
Embrave

Embrave

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Client Support Specialist
Colorado Springs, CO, US
Mark Johnson Work Experience Details
  • Embrave
    Client Support Specialist
    Embrave
    Colorado Springs, Co, Us
  • Embrave
    Client Support Specialist
    Embrave Apr 2024 - Present
    United States
    Investing in people and innovating services that build healthier lives, stronger families, and safer communities.
  • Masterdrive
    Driving Instructor
    Masterdrive May 2022 - Aug 2023
    United States
    - Leveraged strong communication skills and empathy while communicating with teenagers and guiding them on safe vehicle driving and road instructions.- Adjusted lesson plans to align with student competencies.- Cultivated instinctual responses to hazardous scenarios, ensuring proficiency in vehicle control within varied conditions.- Transformed novice drivers into safety-conscious drivers.
  • Palamerican Security
    Interim Program Manager & Shift Supervisor (Hss & Palamerican)
    Palamerican Security May 2017 - Aug 2022
    Colorado Springs, Colorado, United States
    - Key responsibilities included identifying underlying security gaps within the hospital and developing, modifying, or overhauling necessary safety and security policies to mitigate risks.- Optimized safety and protection for hospital staff, patients and security team.- Leadership acumen by independently managing complex security-specific situations and responding to critical incidents.- Provided informed decisions to the team during high-pressure situations.- Coordinated effectively with staff members and security team, communicated directives from the senior leadership, and guided them on policies or security plans.- Recognized for exceptional leadership and competence in security management, resulting in earning a fast-track promotion to Supervisor within 3 months.
  • Repurposed Materials
    Technology And Marketing
    Repurposed Materials Oct 2015 - Jan 2017
    • Responsibilities include:o Search Engine Optimization (SEO) and maintenance of the ecommerce website.o Information Technology (IT) for organizationo Create monthly email marketing strategy, implementation and tracking.
  • Grace Place
    Executive Pastor
    Grace Place Jun 2007 - Sep 2015
    Berthoud, Colorado, United States
    - Streamlined organizational processes.- Oversight of all operations, supervising direct reports, managing employee relations, training and growth.- HR functions including annual reviews, orientations, exit interviews and hiring/terminating of employees.- Maintained crucial financial records and conducted financial reviews of data for accuracy and compliance.- Provided project management expertise and initiative achievements including organizational changes, key performance indicators (KPI’s) and completion of time sensitive objectives.- Limited the number of concurrent projects, maintained a continuous project pipeline, and effectively balancing immediate results with long-term planning.- Established clear priorities resulting in promotion of alignment and consensus in the decision-making processes.- Maintained seamless digital operations and optimal online presence by consistently delivering efficient website maintenance and IT support.
  • Ibm
    Senior Project Manager For Kaiser Permanente
    Ibm May 2009 - Aug 2009
    Responsible for leading the Tivoli team in the migration of the; KP) Tivoli 5.x environment to Tivoli ITM 6.x. Also working closely with the newly formed India Operations team as they begin monitoring the KP environment.The KP server environment is very large and consists of approximately 14,000 servers.
  • Ibm Global Services
    Project Manager
    Ibm Global Services Jan 1998 - Aug 2009
    Transition Project Manager for Qwest, Disney, Cigna and Kaiser Permenente
  • Ibm
    Walt Disney: Senior Tivoli Transition Project
    Ibm Jul 2005 - May 2009
    • Overall project manager for the Tivoli server management software deployment into the Walt Disney environment. The Business Sectors of Walt Disney are highly complex and are autonomous. Responsibilities include managing each Sector as an individual project and coordinating the deployment of Tivoli software and the removal of HP Openview. The current scope of the project is 3,000+ servers. • The senior project manager of leading a team of 14 matrixed technical subject matter experts including numerous contractors. I report directly to the Transition Project Office and also to Account Project Office. I am also responsible for reporting directly to customer of each Business Sector/Unit. to Account Project Office. I am also responsible for reporting directly to customer of each Business Sector/Unit. Qwest: Senior Transition Project Manager March 2004 ­ July 2005 · Selected to be the overall project manager for the Tivoli server management software deployment into the Qwest environment. This highly complex initiative will impact 5,000+ Qwest infrastructure servers. · I was the senior project manager of 5 IBM project managers who are assisting in the completion of this high-visibility project. Reporting directly to the IBM Vice President of the account, I am responsible for briefing senior Qwest executives on project progression and working directly with their designated team members to meet the aggressive implementation schedule. Project Manager of Other Accounts: ING Project Manager Nov 2003 ­ May 2004 Hitachi Transition Project Manager Nov 2002 ­ July 2003 Cendant Project Manager March 2002 ­ Oct 2002
  • Ibm Global Services
    Project Manager For Johnson & Johnson
    Ibm Global Services Jul 2001 - May 2002
  • Ibm Global Services
    Project Management
    Ibm Global Services Jan 1998 - Jul 1999
    · Team Lead for Asset Management Reconciliation and Computer Replacement Operations on the Northrop Grumman Account. · Created various databases for asset tracking which resulted in streamlining of the computer replacement process by eliminating unnecessary paperwork and increased productivity. · Developed an account-wide inventory tracking database which reduced redundancy in spare parts procurement and resulted in significant savings to the Northrop Grumman/IBM account. · Coordinated the computer replacement process that resulted in a 90% customer satisfaction rating. · Led the Asset Management Reconciliation team which resolved 98% of all verified asset discrepancies.
  • Various Outsourced Clients
    Project Manager
    Various Outsourced Clients Jul 1985 - Jan 1998
    • I was the senior project manager of 5 IBM project managers who are assisting in the completion of this high-visibility project. Reporting directly to the IBM Vice President of the account, I am responsible for briefing senior Qwest executives on project progression and working directly with their designated team members to meet the aggressive implementation schedule.
  • Northrop Grumman
    Automated Systems Analyst
    Northrop Grumman Jun 1985 - Jan 1998
    Flight test technician and system analyst for classified government projects.
  • Northrop-Grumman
    Automated Systems Analyst, Specialist
    Northrop-Grumman Feb 1990 - Aug 1992
    System Administrator on the ITDS (Integrated Technical Data Systems) Producer and User networks.Responsible for file restoration, system backups, user support, system security, troubleshooting andsoftware/hardware support. Hardware platforms included: ISI with BSD 4.3 UNIX Operating System andSun SPARCStation 2 with System V Operating System, CMW, and X-Windows.; · Developed and maintained security documentation and procedures which assisted the team in achieving a 95%-100% satisfaction rating in the Annual Security Audit for three consecutive years. · Created an asset management database that aided the team in reaching 100% accuracy in spontaneous Property Management audits and inspections.
  • Northrop
    Engineering Test Lab Coordinator
    Northrop Jan 1990 - Jan 1992
    The main interface between maintenance technicians and various flight test disciplines including:Engineering, Quality Assurance, Maintenance, and Integrated Logistics Support team members.Provided Technical support and computer-based research, and assisted Flight Test Engineering in blueprint drawing changes using Computer Aided Design (CAD) programs.
  • Northrop
    Flight Test Technician
    Northrop Jan 1989 - Jan 1990
    Responsible for maintaining the B-2 Stealth Bomber.
  • Northrop World-Wide Aircraft Services Inc
    Crew Chief
    Northrop World-Wide Aircraft Services Inc Jan 1985 - Jan 1989
    on the F-5E & F model aircraft.
  • U.S. Air Force / Reserves
    Crew Chief
    U.S. Air Force / Reserves Jan 1981 - Jan 1989
  • United States Air Force
    Crew Chief
    United States Air Force Jul 1981 - Jul 1985
    Crew Chief on military fighter aircraft.
  • Classified Government
    Flight Test Technician And System Analyst
    Classified Government Jul 1981 - Jul 1985
    Project Coordinator.

Mark Johnson Skills

Cross Functional Team Leadership Project Management Project Planning Leadership Management Ms Project Strategic Planning Team Leadership Negotiation Pmp Microsoft Project Quality Assurance Leadership Development Powerpoint Program Management Customer Service Coaching Veterans Team Building Microsoft Office

Mark Johnson Education Details

  • Various Colleges And Certification Programs
    Various Colleges And Certification Programs
    Project Management
  • Project Management Institute
    Project Management Institute
    Project Management

Frequently Asked Questions about Mark Johnson

What company does Mark Johnson work for?

Mark Johnson works for Embrave

What is Mark Johnson's role at the current company?

Mark Johnson's current role is Client Support Specialist.

What is Mark Johnson's email address?

Mark Johnson's email address is jm****@****can.com

What is Mark Johnson's direct phone number?

Mark Johnson's direct phone number is +171796*****

What schools did Mark Johnson attend?

Mark Johnson attended Various Colleges And Certification Programs, Project Management Institute.

What are some of Mark Johnson's interests?

Mark Johnson has interest in Exercise, Home Improvement, Reading, Donor, Sports, Hockey, Golf, Watching Hockey, Home Decoration, Watching Sports.

What skills is Mark Johnson known for?

Mark Johnson has skills like Cross Functional Team Leadership, Project Management, Project Planning, Leadership, Management, Ms Project, Strategic Planning, Team Leadership, Negotiation, Pmp, Microsoft Project, Quality Assurance.

Not the Mark Johnson you were looking for?

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    Atlanta Metropolitan Area

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