Mark Long Email & Phone Number

San Diego, California, United States

Just getting started at Trulioo

San Diego, California, United States

Provide data services for credit card network providers, integrating corporate travel spending data with issuer bank reporting for ERP accounting in large corporations. Develop custom software solutions in SQL stored procedures and in C# programs to ensure accurate and timely data consolidation per corporate requirements. Train associates in technical.

New Albany, Ohio, United States

Provide leadership during a time of transition for a Travel Management Company. When I started with ATG the company was just beginning a new engagement with a large multinational pharmaceutical company who contracted with ATG to provide travel arrangement services spanning the globe. Responsibilities: hire new staff in many positions, train staff in.

Columbus, Ohio, United States

• Scrum master for new software products written in C# and the.NET Framework. Ran the first agile project at Emergitech, introducing the practices of working as a team, sprint planning, show and tell. The new product was.
• Device abstraction: designed and led a team to replace the obsolete hardware components with software. The software featured better visibility of operations, enhanced configuration capabilities, in-program diagnostics.
• VoIP integration with traditional PBX: voice over IP is a newer technology in 911 call centers and the message switching device abstraction software provided the integration component between Voice over IP and legacy.
• The device abstraction became the cornerstone message switching software that is now installed at over 100 customer sites. The company's revitalized 911 Call Center software re-established Emergitech as “the company to.
• Identified the root cause for many field issues that were not identified in the company's QA processes.

Through Randstad, I filled this role for PwC. The program I supported is benchmarking services for the operational level. We created new benchmark tools for financial effectiveness, Tax, and Insurance, and updated existing tools for HR, IT, Purchasing, Supply Chain, among others.

I contribute project management, software development, statistical, and operations research experience to companies like Pricewaterhouse Coopers (my current assignment). Also, I connect people looking for work with positions. My focus is on creative and information systems skillsets and positions. For companies looking to leverage their core competencies.

When I worked for HSC (Homeland Security Corp), they were subcontracting to Lockheed Martin on the government contract for federalizing airport screeners. Lockheed Martin personnel created the curriculum and managed the entire project. We all reported to Lockheed Martin one way or another.

Travel around the country to different airports, teaching airport screening procedures to newly hired, federal airport screeners. An army of instructors, over 1,000, trained over 50,000 screeners in about 4 months in 2002 as part of completing the Transportation Security Act of November 2001.

CheckFree is dominant in Electronic Bill Payment and Presentment (EBPP). Led development, operations support, and project teams. Technologies in use: TCP/IP, Cisco Routers, Digital Signal Processors, Integrated Speech and Telephony platforms, eCRM tools, Speech Recognition and Telephony Intellectual Property Rights, “Open” Software capabilities, and.

Managed SAP MM and SD modules which captured our orders, created invoices, and kept track of where our inventory was and where it was going (lots of EDI involved as well). Also managed PeopleSoft G/L, A/P, and Asset Management. Responsible for A/R systems and Corp. Data Warehouse and a Data Mart.

Applied Business Process Re-engineering (BPR), made popular by Mike Hammer from Boston, to the Intermodal Railroad operations at Burlington Northern Intermodal. Facilitated team-building exercises for middle level managers. Taught BPR principals to Hub Managers.

One of my contracts, while I was at Rapidigm, was to develop database software for the risk management department at BankOne. I worked with credit card portfolio data creating an "update the masterfile" application as well as SAS and relational database applications on top of the portfolio data. I also wrote fraud detection software. We called it FEWS for.

Custom programming services in database systems applied to credit card portfolio management, fraud detection, and statistical analysis.Implemented Wide Area network software and hardware for OSU. Managed part of a large speech recognition project sponsored by AT&T.Helped raise awareness and improve the software development practice at an ISV, applying the.

Managed a small consulting company in the Dallas Ft. Worth area. Consulting with companies in Banking, Insurance, Oil and Gas, and Manufacturing.

Managed multiple minicomputer installations spread across different locations in the D/FW area. Managed computer operations and consulted with project teams doing software development for defense projects and manufacturing missile and guidance systems.

Ms, O.R., Simulation, Statistical Analysis

Queueing Theory, Little's Law, Discrete Event Simulation, SLAM, Multiple Comparison with the Best (MCB), Linear Programming, Non-Linear.

B.Sci, Computer Science

Activities and Societies: Wandering Wheels, Beta Sigma Ro (birds of Swallow Robin)from variables to data structures to data base.