Marko Ivanovic Email & Phone Number

Herzogenaurach, Bavaria, De

• Build an innovative global Payment Solution together with the Product Owners, IT, Finance and Risk Management team to enable new markets and implement a seamless payment consumer experience• Strategic partnership with external vendors from creating road maps, planning, scoping, requirements till implementation and execution.• Lead and manage implementation of new solutions (business requirements gathering and definition, project management, roll-out and optimization)• Lead and participate in strategic projects, including new product and feature launches, process improvements, and geographic expansion• Drive results by tracking key payment operational metrics, implementing/defining improvements and delivering on strategic initiatives.• Identify new business opportunities and drive key product and/or process innovations. Provide input to short, mid and long-term planning and budgeting• Lead payment Omnichannel operations: day-to-day monitoring, troubleshooting, fixes, escalations, and optimization of e-Commerce and Retail Payment platforms with global IT• Lead, define and manage all operational Service Level Agreements for the eCommerce and Retail business.• Develop and maintain Standard Operating Procedures to facilitate and improve the daily operations, in alignment with the company standards.• Leading a highly motivated and engaged team across the globe

Herzogenaurach, Bavaria, De

Responsible for best in class Payment operational market support, process creation and demands/enhancements• Assess the existing payments system and process landscape to identify vulnerabilities • Deliver analysis, insights and recommendations to define enhancements to the payment portfolio, • Support markets with day to day payment issue resolution• Be the main payments counterpart for market launches or new payment functionalities• Manage the implementation and testing of process quality improvements • Define change requests for new payment functionality• Document all process changes and new payment functionalities • Payments Operations Team Lead

Herzogenaurach, Bavaria, De

Responsible as a key contributor to the growth of eCommerce in Europe by managing cross-functional ePayment processes• Manage external service providers on a daily basis. • Manage all ePayment Projects and Roll outs• Identification and implementation of ePayment process improvements• ePayment Team Lead• Manage external service providers

Herzogenaurach, Bavaria, De

• Manage the invoice control process• Key Performance Indicators are accurately reported on a daily, weekly and adhoc basis• Development and optimization of ePayment reporting systems

Herzogenaurach, Bavaria, De

Responsible for maximizing net sales and profitability of the European Own Retail Outlet Stores (Poland & Baltics) through efficient pricing methods:• Manage and maintain price alignments.• Import prices in local and centric systems.• Review prices in all systems regarding correctness.• Drive and deliver business reporting on a weekly, monthly and seasonal basis• Track the success of price promotions.• Support the implementation of new processes and systems. • Prepare end of season sales and price activation.• Manage diverse projects (e.g. left over & non-seller handling).• Communicate effectively with multiple departments.

Herzogenaurach, Bavaria, De

• Sample Order for the Olympic Games 2012.• Inventory management of the sample stock.

Bachelor Of Ministry

Bachelor Of Business Administration - Bba