• Responsible for meeting the organization’s required hourly volunteer goals as established by the Chief Operating Officer, Executive Director (E.D.) and approved by the Board of Directors• Develop policies and strategies to effectively meet program and organization goals• Monitor all contacts to ensure positive and purposeful prospect and active volunteer relations• Provide leadership in developing a volunteer culture suitable to the organization’s long term plans with the local Board of Directors and staff, and carry out plans and policies authorized by the E.D. and the Board of Directors• Engage staff in all aspects of volunteer management, including organizing workshops and seminars • Manage the financial operations of the Volunteer Program, including the annual budget• Conduct regular department and staff meetings related to Volunteer Program, and manage accurate program reporting to ensure commitment to stated yearly performance goals• Direct the monthly volunteer segment of the Program Committee meetings and provide recruitment, retention and recognition activity reports• Draft and edit all volunteer program-related collateral material• Supervise Welcome Desk staff member to ensure accurate accounting and record keeping of database of clients at or below 200% of the federal poverty line• Manage college interns participating in our intensive, project-based internship program• Conduct outreach and public speaking engagements to speak on behalf of the organization, our low-income clients and volunteer need• Field calls from media and other interested parties, and speak to media on-camera when as necessary• Assist low-income clients on-site to make sure they are receiving needed services as appropriate

• Acquired and fostered new corporate and community partners and donors• Helped to maintain current donor relations through effective stewardship• Edited copy for inter-office and public communications• Organized and conducted Facility Tours as well as clothing and food drives• Served as Event Coordinator on all organization-affiliated events• Updated and maintained organization social media channels• Assisted in creation of published materials i.e. press releases, newsletters, etc.• Served as Clinic/Counseling Center Renovation Project Coordinator• Fielded calls from media and other interested parties, and speak to media on-camera when necessary

• Conduct research for local issues TV program which airs on WUCF-TV and focuses on the local economy, education, poverty and politics, among other topics• Formulate questions for TV program mentioned above• Assist E.D. with creation of prospect list for possible TV show guests

• Assisted office director in developing strategic plans for programs/events each academic year• Assisted in building and/or expanding partnerships to better reach our service goals• Coordinated news media relations and wrote press releases to increase publicity for office events• Handled public inquiries regarding office related programs, functions and research opportunities• Organized, coordinated and promoted special events, including symposia, conferences, panels and distinguished speakers on timely global issues• Designed and managed all office social media outlets to reach new target audiences• Coordinated with area colleges, high schools and middle schools to solicit participation in events and internship programs aimed at providing opportunities for area students• Formatted and edited publications, including a monograph series, press releases and news articles to ensure all materials conformed to office standards• Speak to media on behalf of office when Director is unavailable• Served as assistant producer and drafted intro language for office TV show which was broadcast online and throughout Central Florida• Provided administrative support to office director and other key staff members on campus

• Managed community-engagement office and maintained budgets• Arranged travel plans for director and all partners• Facilitated special projects, events and research on issues important to Central Florida•Developed promotional material for all office functions and ensured all met office standards• Provided support for office TV show and documentaries as needed

•Helped organize and publicize semi-annual, public symposia for the Lou Frey Institute for Government and Politics at UCF•Assisted professors with exams, lectures and research