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Experienced technology leader and advisor with over 20 years in enterprise IT and 10 years in start-ups. Has served in CIO and CTO roles for major banks like Lloyds Banking Group and Commonwealth Bank of Australia, and founded a successful privacy technology company, MyLife Digital. Combines strategic vision with hands-on expertise across software engineering, data science, cloud architecture and complex systems delivery. Passionate about developing high-performing technology teams through coaching and mentoring. Brings extensive experience in digital transformation, agile delivery, cybersecurity, product development and technology M&A. Understands how to leverage emerging technologies to drive innovation and strategic advantage. An insightful mentor able to guide technology scale-ups and SMEs through rapid growth and change. Sensitive to the wide range of stakeholders involved in both VC/PE backed Tech businesses and large corporates, particularly requirements for governance and compliance.
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Chief Technology OfficerZapmapBath, Gb -
Group CtoSwoop Patagonia, Antarctica And ArcticBath, Gb -
Consulting CtoDigital Advisory Limited Aug 2023 - PresentFractional CTO supporting start-up and scaling technology businesses: specialist in SaaS, Product development, app dev, networking.* Advising PE backed B2B SaaS on scaling product and engineering team, processes and technology* meshii Wifi - CTO for decentralised Wi-Fi start-up building unique mesh devices and blockchain rewards* myCopilot.ai - COO for start-up building mobile app to help manage internet addiction* Technology expert for M&A Investor Advisory consultancy* Hands on development of mobile / multi-device App using Apple SwiftUI, SwiftData and CloudKit
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AdvisorTech4Good South West Dec 2023 - Present -
Chief Operating OfficerMycopilot.Ai Jan 2024 - PresentBristol, Gb -
Chief Technology OfficerMeshii Wifi Apr 2024 - Jul 2024 -
Chief Technology OfficerClausematch Sep 2021 - Jul 2023London, GbLead a high performing team, building an award-winning policy management platform that regulated companies use to efficiently manage regulatory change and prove compliance.- Transforming product engineering and operations to be reliable, predictable and scalable. -
Interim Chief Technology OfficerThe Filter Aug 2021 - Sep 2021Bath, England, Gb -
Consulting CtoDigital Advisory Ltd Mar 2019 - Sep 2021* Led IT due diligence of £200m acquisition, including design of integration roadmap bringing together diverse IT architectures with 10% cost saving target* Delivered new Microsoft 365 modern workplace for 5000 employees, migrating 2000 from Google Gsuite Enterprise in 6 months* Led the site Cyber security recovery for £500m customer communications business* Technology review and investment strategy advice for Healthcare Tech startup
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Founder And Chief Technology OfficerMylife Digital Jan 2015 - Mar 2019South West, GbDesigned and built a SaaS platform enabling enterprises to empower customers to control personal data through mobile integration and allowing GRC and Marketing directors to control and leverage data.- Created a high performing team of seventy in engineering, operations, and product management- Enabled dynamic product releases to meet evolving needs of market and customers by implementing agile software development and a microservice architecture with continuous deployment (CD/CI) DevOps- Built ISO27001 certified operations leveraging scalable and secure infrastructure: UKCloud, AWS, Azure- Acquired and integrated two data science and analytics businesses (professional sports and UK charities) - Continuous research & development into new technology to leverage best in class services -
Interim Technology Program DirectorLloyds Banking Group Oct 2014 - Mar 2015London, Uk, GbScottish Widows Insurance division. Recovered the IT delivery for Corporate Pensions transformation program (auto-enrolment). -
Chief Information Officer MarketsLloyds Banking Group Feb 2013 - Sep 2014London, Uk, GbCIO accountable for end to end IT services for the Capital and Financial Markets business areas.Improved operational efficiency and client satisfaction by 20%+ by stabilising IT operations, reducing incidents and providing transparent communications.Delivered strategic IT investments in Markets business. -
Interim Pm Practice DirectorLloyds Banking Group Nov 2012 - Feb 2013London, Uk, GbLead a team of over 1000 specialist IT Programme and Project Managers across the UK. Accountable for Project Methods and Processes. -
Uk AdvisorOne Laptop Per Child Australia Mar 2012 - Mar 2013Sydney, Nsw, AuSupporting UK primary schools to gain access to enhanced learning opportunities for primary school aged children by providing each one with a connected XO laptop as part of a sustainable training and support program. -
Chief Of Staff, ItNationwide Building Society Mar 2011 - Mar 2012Swindon, Wilts, GbAccountable for 2000 staff delivering business and IT transformation. Led design and implementation of new technology operating model for COO. Improved skill availability and reduced costs by implementing workforce planning, reducing reliance on contractors and accelerated onboarding of offshore managed test service. -
Cio Institutional Banking And MarketsCba Mar 2009 - Dec 2010Sydney, Nsw, AuI was accountable for end to end IT services for the Institutional Banking and Markets division, including Global Markets, Institutional Equities, Group Treasury and Market Risk Management. Executive member of the Global Markets leadership team, I worked closely with my business colleagues to align technology delivery with business strategy. Strategy – developed a business plan for IT, develop capabilities to drive business growth and respond to changing market circumstances and competitive pressures. Participated in business strategy development. Ensured systems architecture roadmap updated.Cost Efficiency – accountable for a large portfolio of IT systems, improved the cost transparency of IT spend, delivered year on year reduction in operating costsOperational Stability – reduced incidents year on year, improved business continuity arrangements and recovery time objectives Service Delivery – Drive operational stability and cost efficiencies through continuous improvements in service delivery. Maintain a portfolio of applications, including moving application maintenance to strategic technology partners offshore.Project Delivery – introduced Portfolio Review Group to prioritise investment spend, continuous improvement in project management lifecycle processes.Core System Replacement – manage a large strategic programme to replace a variety of legacy FX/MM systems with a modern front to back platform. Relationship Management – excellent relationship building skills, networking across business and technology partners, matrix organisation, strong influencing skillsCharity – supporting OLPC AU to deploy 400,000 laptops to remote primary schools in Australia, provide business mentoring, project management, hands on advice and support -
General Manager Solutions DeliveryCba Aug 2007 - Mar 2009Sydney, Nsw, AuI managed the solution design and delivery of strategic corporate banking systems, including the online business banking platform which was awarded 'Best in Class for Financial Services' and 'Best in Class for Banking' in the 2009 Interactive Media Awards. I led a matrix organised team of 200 direct reports and 400 cross-functional (for example architects, developers, and testers). Shared Strategic Platforms – designed and built shared strategic platforms for the CBA group, including Online Business Banking (CommBiz), replacement corporate FX portal and Commercial Lending origination and customer management.Finest Online – Program managed a significant investment to upgrade key online platforms across the group including retail (NetBank), Business (CommBiz) and Wealth (Firstnet). Won numerous awards and rated by Forrester as market leading platform.Collaboration – built team to delivery internal collaboration services across the group, included replacing Intranet with agile SharePoint platform and rebuilt all external web sites using content management platform.Operational Management – managed the project office and financials for all shared service development teams. -
General Manager It ExecutionCba Aug 2006 - Jul 2007Sydney, Nsw, AuThe Group CIO brought together all of the disparate groups that were providing IT across the bank. He asked me to lead a strategic change program for the Enterprise IT organisation focussed on process and culture improvement; including setting up a unique Executive Education program with MIT.Creating the Finest – program managed a strategic behaviour and process change program. It delivered year on year improvements in staff satisfaction, internal customer service and process maturity.MIT Sloan – partnered with MIT Sloan management school to deliver a unique executive education program to 190 high performing IT and business executives.Process Improvement – identified and improved critical IT processes. For example: Governance, PMLC, SDLC, ITIL, and Investment Lifecycle.Change Management – driving adoption of the new behaviours and processes. -
Head Of It Strategy, Wealth ManagementCba Aug 2003 - Aug 2006Sydney, Nsw, AuThis role was responsible for formulating and directing the strategy and business planning for Wealth Management IT. In 2005 I also took on responsibility for the end to end IT systems for the centre functions of Finance, HR and Risk.Gartner CIO forums – developed the research relationship with Gartner and Forrester, participated in Gartner CIO forums and introduced ways to maximise investment in researchAdviser Platform – created a strategic vision for a cross business platform for AdvisersStrategic Vision – introduced process for developing and maintaining strategy plansEnterprise Architecture –Created system target state models with roadmaps for transition steps, these were based on current state system assessments and business strategiesEmerging technologies – introduced teams to emerging technologies and innovationsService Delivery – managed IT application portfolio for Wealth Management centre functions, ie Finance, Risk, HR. -
Head Of Ebusiness & Corporate Projects, First State InvestmentsCba May 2001 - Aug 2003Sydney, Nsw, AuReporting to the CEO, this new role directed a team whose responsibility was to define, develop and execute the eBusiness Strategy and manage Corporate Projects. This involved balancing the needs of business managers from all departments and negotiating with IT development and third party suppliers.Project Governance – established a process for overseeing all significant projects from inception to delivery. Including introducing a Portfolio Review Group to prioritise and review project investmentsProject Delivery – managed a team that delivered a portfolio of projects such as the Portfolio Trading System (Charles River), an online client look-up facility and a CRM tool.Portfolio Management – day to day operations and maintenance of the eBusiness Services that were developed. These included all Web Sites, Secure Extranet, Corporate Intranet, Document Management, CRM and MIS systems.Strategy – worked with the rest of the Executive Committee to develop new business strategies, such as bringing wrap platforms to the UK. Participated in divestments and reviewing potential acquisitions.Architecture Innovation – Systems Integration vision created a central data store that was leveraged across the business, providing a consistent view of data based on a foundation of reusable technology. This provided significant business efficiencies. -
Principal Consultant, Management Consulting ServicesPricewaterhousecoopers May 1997 - May 2001GbThis role as Principal Internet Consultant meant advising a variety of senior executives on their eBusiness strategies and architectures, and delivering a large number of cutting edge eBusiness developments.Strategy – advising multi-national corporates on their eBusiness strategies and systems architectures, advised CTO of .com private bank on their channel strategy (web, mobile, etc), designed the e-business strategy and technical solution set for a technology demonstration centre (best of breed, multi-channel retailer).Solution Delivery – led a team of 50 specialist developers for a .com private client bank start-up, project managed the implementation of the retail eBusiness demo centre including ERP integration (SAP).Business Development – as sector manager I was responsible for building the e-business capability. This included lead generation, proposal development and overseeing delivery.Architecture Innovation – Developed and delivered eBusiness architecture training for the international systems architecture practice.Knowledge Management – advised on the design and build of the eBusiness global knowledge repository, a core element of the international eBusiness practice.Vendor alliances – managed strategic European e-business technology vendor alliances for PwC globally. -
Manager Multimedia PublishingThomas Nelson And Sons 1994 - May 1997Thomas Nelson and Sons is an Educational publishing company, based in the UK. It is part of the Thompson Corporation. I used my understanding of both technology and the traditional book publishing business to support the integration of a newly acquired multimedia division.I assisted in setting up a joint venture company with Yorkshire Television and developed a countrywide education service provision, using the company's multimedia assets.
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Senior ProgrammerData Sciences 1991 - 1993The company specialised in facilities management and complex software design and development. I performed a variety of IT roles while on secondment to run the IT for an educational publishing company. For example: helpdesk, network administrator, database developer, project manager.
Mark Reed Skills
Mark Reed Education Details
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University Of BristolComputer Systems Engineering -
Stowe SchoolFurther Maths
Frequently Asked Questions about Mark Reed
What company does Mark Reed work for?
Mark Reed works for Zapmap
What is Mark Reed's role at the current company?
Mark Reed's current role is Chief Technology Officer.
What is Mark Reed's email address?
Mark Reed's email address is mgreed@me.com
What is Mark Reed's direct phone number?
Mark Reed's direct phone number is +44 1225 6*****
What schools did Mark Reed attend?
Mark Reed attended University Of Bristol, Stowe School.
What are some of Mark Reed's interests?
Mark Reed has interest in Science And Technology, Children, Education.
What skills is Mark Reed known for?
Mark Reed has skills like Governance, It Strategy, Enterprise Architecture, Banking, Change Management, Insurance, Financial Markets, Investments, Treasury, Financial Advisory, Stakeholder Management, Project Delivery.
Who are Mark Reed's colleagues?
Mark Reed's colleagues are Paul Grosvenor, Shania Smith, Virti Medtia, Nic Ryan, Amber Stemple, Denisa Farnham, Df Financial Management, Steve Fletcher.
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