Mark Harvey Email & Phone Number

Alpharetta, Ga

Recruited to join Infusystem by senior management to help open the Southeast regional office. Service infusion and ambulatory pumps. Travel to Oncology facilities in the region to perform preventive maintenance and certify pump delivery for accuracy. Trains new technicians on basic hand tool use and operation of pumps the team was tasked to service. • Receives daily requests from corporate office to test and repair large rush orders to meet hospital needs.• Works under minimal supervision and generally organizes and prioritizes workload in order to satisfy the work orders for high priority pumps.• Promptly became certified on eight infusion pumps and completed infusion pump repairs down to component level.• Promoted to next level after consistently ranking in top 1% of productivity during first year employed. • Assigned difficult repairs after showing exceptional troubleshooting ability and ensured pumps were returned to facilities in a timely fashion. • Provide technical assistance and instruction to hospital personnel in the operation and maintenance of pumps during scheduled preventive maintenance visits.

Roswell, Ga

Asked to rejoin the Olympus team due to exceptional past work performance as a technician at this office. Responsible for troubleshooting, estimating and repairing finely made precision instruments under magnification.• Exceeds efficiency goals and completes repairs quickly and accurately in an understaffed office.• Acknowledged for high productivity in a 5S environment and annual evaluations constantly state that performance mirrors the senior technicians. • One of four employees in Olympus America that acquired the Hazmat DOT 49CFR and IATI/ICAO certificate and now manages hazardous chemicals inventory for the branch. • Uses Good Manufacturing Practices (GMP) and Good Document Practices (GDP) to limit Olympus’s exposure to litigation.

Alpharetta, Ga

Cumming, Ga

Roswell, Ga

Cumming, Ga

Alpharetta, Ga