Mark Dunlap Email and Phone Number
Professional with over 13 years of proven expertise in curating exceptional customer experiences within the dynamic realms of both travel and retail industries. Proficiently create intricate travel itineraries utilizing a Global Distribution System, demonstrating meticulous attention to detail in navigating complex airline fare rules to optimize cost-effectiveness. Foster long-term customer loyalty through innovative strategies and meticulous attention to detail. Eager to apply a customer-centric approach and innate understanding of human behavior to cultivate thriving, inclusive cultures that empower individuals and drive organizational success.
American Express Global Business Travel
View- Website:
- amexglobalbusinesstravel.com
- Employees:
- 18644
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Sr Executive Travel ConsultantAmerican Express Global Business TravelChambersburg, Pa, Us
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Senior Business Travel ConsultantAmerican Express Global Business Travel May 2024 - Present
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Ngo & Academic Travel SpecialistDiversity Travel May 2023 - Jan 2024Arlington, Virginia, United States- Exceeded sales targets consistently, above monthly, quarterly, and annual revenue goals through proactive sales techniques, personalized service, and effective relationship building with clients.- Employ third-party applications creatively to construct tailored itineraries for humanitarian relief, medical missions, and non-pro
Shift SupervisorStarbucks Jan 2018 - Apr 2023Pennsylvania, United States- Elevated customer excellence by implementing innovative service strategies and fostering a culture of exceptional hospitality. Supported regular and new customers in adoption to the new GUI loyalty member portal.- Exceeded performance targets by consistently achieving and surpassing sales goals, driving revenue growth, and optimizing operational efficiency through effective team leadership and strategic planning.- Demonstrated commitment to employee development by providing ongoing coaching, training, and support to team members, resulting in measurable improvements in performance, morale, and retention rates.
Assistant Store ManagerAmerican Eagle Outfitters Inc. May 2016 - Jan 2018Washington D.C. Metro Area- Led a high-performing team of 50, to consistently exceed sales targets, driving revenue growth and achieving store profitability goals.- Implemented effective merchandising strategies to optimize product presentation and enhance the shopping experience. Collaborated with Store Manager to execute operational initiatives, manage inventory, and ensure compliance with company policies and procedures.- Championed a customer-centric approach, delivering exceptional service and fostering long-term customer relationships to drive repeat business and brand loyalty.
International Travel CounselorCarlson Wagonlit Travel Dec 2011 - Jun 2015Washington D.C. Metro Area- Manage the planning and execution of travel arrangements for 2012 Presidential Campaign and yearly United Nations Assembly, including flights, ground transportation, and accommodations, to various campaign events and rallies across the country.- Maintain meticulous records and documentation of travel expenses, budgets, and itineraries through the use of data analytics, utilizing spreadsheet software applications.- Utilize Sato's preferred vendors to optimize cost-saving opportunities, ensuring the company maximizes profits while maintaining high-quality travel services for clients.
Information SpecialistFederal Communications Commission Dec 2008 - Jul 2010Gettysburg, Pa-Successfully managed customer comments, questions, and concerns-Maintained ongoing development growth by studying FCC rules and regulations-Was recognized for the high quantity of inquiries completed-Processed complaint tickets while effectively documenting necessary consumer information-Increased personal workload to further my development and contribute to office efficiency -Developed proficiency in Microsoft Excel,PowerPoint, and Word
Mark Dunlap Education Details
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Gpa 3.1
Frequently Asked Questions about Mark Dunlap
What company does Mark Dunlap work for?
Mark Dunlap works for American Express Global Business Travel
What is Mark Dunlap's role at the current company?
Mark Dunlap's current role is Sr Executive Travel Consultant.
What schools did Mark Dunlap attend?
Mark Dunlap attended Central Pennsylvania College.
Who are Mark Dunlap's colleagues?
Mark Dunlap's colleagues are Hannah Chiang, Darla Skvarenina, Sari Lindewall, Stacey Fragnoli, Romeo Calonghi, Muriel Cail, Robin Bates.
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Mark Dunlap
Evergreen, Co2mac.com, aerospike.com -
Mark Dunlap
Greater Hartford1travelers.com -
Mark Dunlap
Dallas-Fort Worth Metroplex8cevalogistics.com, fiserv.com, archon.com, tx.rr.com, fiserv.com, transamerica.com, comcast.net, sekologistics.com4 +180553XXXXX
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Mark Dunlap
I Help Brands Disposition Their Overstock, E&O And Customer Returns Direct To The Consumer And B2BYorba Linda, Ca -
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