I am an Enthusiastic and Customer-centric Professional with great enthusiasm and a solid background in relationship building, gathering, working independently, and taking initiative, as well as can work collaboratively and contribute to an agile team environment.I possess significant background in customer service, teamwork, computer literacy, strategic thinking, decision-making, client consultation, and administration, including and not limited to troubleshooting and escalating technical support incidents to next-level support and engineering teams; demonstrating a “can-do” attitude and ability to present and articulate solutions in a professional manner. My mission is to always position myself in identifying problems, thriving under pressure in fast-paced environments, and directing multiple projects from concept to implementation while developing unique initiatives to propel business growth to the limit and optimize performance. I am quick to identify needs, collaborate, and assess the purpose and value of objectives. My team-building and leadership experience help me create a positive culture in the workplace, increase efficiency, and improve morale. In addition to my advanced communication skills, I am leveraged in building positive relationships with people of diverse backgrounds and engaging people and learning new things.
