Marshall Smith Email & Phone Number

Greater Denver Area

 A strong foundation in the medical device industry was formed from the ground up. Appreciation for missions focused on patient health and improving outcomes were developed by intense study and eventual deep understanding of procedures designed for both optimal efficiency and unparalleled safety. Advanced competency, demonstrated interpersonal skills, and a positive, optimistic attitude quickly led to promotion to the Trainer position. Over the last 3 years, 40+ new hires… Show more  A strong foundation in the medical device industry was formed from the ground up. Appreciation for missions focused on patient health and improving outcomes were developed by intense study and eventual deep understanding of procedures designed for both optimal efficiency and unparalleled safety. Advanced competency, demonstrated interpersonal skills, and a positive, optimistic attitude quickly led to promotion to the Trainer position. Over the last 3 years, 40+ new hires with no previous industry experience were taught to properly audit and process over 160 unique instrument and implant kits consisting of dozens to hundreds of parts. Very meticulous and very methodical production work is performed on thousands of devices used daily in orthopedic surgeries. Show less

Greater Los Angeles Area

 Succeeded in acquiring tools, equipment, materials, and all typical HR duties that come with building a staff from scratch- advertising open positions, resume analysis, phone interviews, in-person interviews, additional vetting of candidates, final selection, and completion of all requisite new-hire paperwork. Daily supervision of project-based production processes ensures efficiency, and that all data entered into the company information systems is accurate and complete… Show more  Succeeded in acquiring tools, equipment, materials, and all typical HR duties that come with building a staff from scratch- advertising open positions, resume analysis, phone interviews, in-person interviews, additional vetting of candidates, final selection, and completion of all requisite new-hire paperwork. Daily supervision of project-based production processes ensures efficiency, and that all data entered into the company information systems is accurate and complete. Maintaining a positive, respectful environment, developing trust, and promoting pride in well done work are keys to good employee morale, and lead to retention of quality human resources. Lead role in corrective actions, safety, and production meetings. Service operations duties include scheduling customer pick-ups, planning and supervising on-site pack and ship asset recovery projects, resolving customer issues face-to -face, via email, and by phone conversations. Coordinating equipment and tool rental, communicating client needs to account representatives, and completing logistics costs allocations reports accurately to ensure proper billing. Hired contractors for facility systems installations- security and access control, internet/telecom, electrical power additions, fire safety systems, etc. Work closely with officials from city, county, and state regulatory bodies such as the EPA, California Weights and Measures, and OSHA to assure conformity to all laws is also common. Independent 3rd party audits for acquiring and retaining industry certifications (R2/RIOS, e-Stewards, ISO 9001/14001, NAID) are extensive, detail oriented, require excellent record keeping, and in-depth knowledge of all operational policies and procedures. Show less

Greater San Diego Area

 Initial duties of a Sales Technician were sorting, testing, inventorying and prepping reusable technology equipment for completing online and face to face retail, as well as small wholesale lot sales and negotiations. Responsibilities were expanded to include larger B2B wholesale deals, working with the technician team to ensure recovery of all equipment that had resale value, as well as establishing and writing procedures. Continued expansion of duties, knowledge of the company… Show more  Initial duties of a Sales Technician were sorting, testing, inventorying and prepping reusable technology equipment for completing online and face to face retail, as well as small wholesale lot sales and negotiations. Responsibilities were expanded to include larger B2B wholesale deals, working with the technician team to ensure recovery of all equipment that had resale value, as well as establishing and writing procedures. Continued expansion of duties, knowledge of the company information systems, and steadily increasing sales revenue led to a request to transfer to the San Diego business unit when the lead sales position there became available in March of 2011. Primary wholesale sales, production prioritizations, supervision of an online sales tech, inventory valuations, and ensuring overall sales goals ($150K+ monthly) were met were all key responsibilities. Oversight of a warehouse staff of 8-12 employees in day-to-day operations expanded the skill set. Show less