Jeremy Marshall Email & Phone Number

Responsible for implementing the Naehas enterprise platform for some of the world’s largest financial, insurance, and media companies. Works effectively with stakeholders to define their business requirements, shape the output of projects and drive successful business outcomes.

Brea, California, United States

Builds, supports, and maintains the OrangeGrid product for clients. Implements via No-Code platform, combining a designed workflow with custom SQL to meet the needs of a client.• Created reports based on client requirements using sql, allowing the customer to effectively review their data and make data-driven decisions• Implemented workflows based on client requirements, translating them to the OrangeGrid platform, ensuring that their processes are efficient and coordinated with other departments

Ontario, California

Builds, supports, and maintains the Online Loan Application for credit unions. Implements custom solutions via the ASP.NET backend and Javascript/JQuery front-end based on credit union requirements. Supports Data Extract and Imaging projects for credit unions, allowing them to back-up the applications and documents for posterity. - Developed templates for Visual Studio to streamline web dev projects and avoid mistakes, saving about .5 - 1 hour each project - Automated deployment notification emails using Outlook and Javascript, extracting information from our web-based ticketing system, saving 30 minutes each deployment (this was previously being done manually)

Diamond Bar, Ca

Provided first and second line of Enterprise application support for Liferay Portal, DXP, and Sync products. Assisted customers in identifying performance issues through the analysis of thread and heap dumps. Identified which issues could be resolved through workarounds or configuration changes and which needed to be escalated for software engineers to resolve.• Assisted with the configuration of 3rd party applications so that they work with Liferay products (SAML, LDAP, ElasticSearch, Websphere, Tomcat, JBoss/Wildfly, Weblogic, Oracle database, MySQL, MariaDB, SQL Server)• Identified and created necessary documentation to help the support team quickly address issues• Trained new hires and installed a sense of ownership and responsibility when handling issues, helping to ease the workload of support engineers• Assisted QA in identifying aspects of the product that require more specific testing, as well as details on features that need more in-depth testing• Coached and mentored Level 1 Support by passing on my communication skills and advanced troubleshooting techniques• Created new environments (via VMs or scripts) to help colleagues in Support or other departments test quickly and efficiently (Ex: an ~200MB Apache httpd VM with a reverse proxy and SSL configuration using Alpine Linux)