Martin Serrano Email & Phone Number

Geneva, Switzerland

Geneva, Switzerland

>Managing the Impact Hub spaces and assuring a high-quality work environment.>Supporting and hosting community and networking events for members.>Promoting the social links between members and contributing to the communitybuilding efforts of the Impact Hub.>Assisting the Community management & Hospitality and event coordinators byincoming calls and processing mail.>Representing Impact Hub front desk by welcoming and sharing information about theconcept… Show more >Managing the Impact Hub spaces and assuring a high-quality work environment.>Supporting and hosting community and networking events for members.>Promoting the social links between members and contributing to the communitybuilding efforts of the Impact Hub.>Assisting the Community management & Hospitality and event coordinators byincoming calls and processing mail.>Representing Impact Hub front desk by welcoming and sharing information about theconcept with interested visitors and potential future members.>Assisting the arrival of clients and partners of Impact Hub members.>Supporting events logistics and catering. Show less

Madrid, Spain

Managed international trade fair architecture projects.Communicated with clients and provided regular updates.Supervised design and ensured functionality and aesthetics.Quoted and executed projects on time and within budget.

Madrid, Spain

Oversaw company direction, financial decisions, and marketing and budget control.Managed a team and supervised e-commerce and marketing performance indicators.Developed a sustainability strategy to foster business growth and create new products.

Bogotá D.C. Colombia

Assisted with the generation of over 83.8 billion US dollars in exports between 2018 and 2021 with the development of in person and virtual events and online / offline marketing campaigns focusing on high quality service delivery and security.o Managed more than 20 international events dedicated on promoting Colombian exports. - In charge of budget management always ensuring compliance to the company's security standards. - Manage the bidding process and negotiate… Show more Assisted with the generation of over 83.8 billion US dollars in exports between 2018 and 2021 with the development of in person and virtual events and online / offline marketing campaigns focusing on high quality service delivery and security.o Managed more than 20 international events dedicated on promoting Colombian exports. - In charge of budget management always ensuring compliance to the company's security standards. - Manage the bidding process and negotiate contracts for external vendors. - Responsible of the development of project plans, briefing and onboarding of cross-cultural teams and tenders. - In charge of the coordination of the suppliers of event services including venues, audiovisual equipment, accommodation and registrations. - Evaluated event success, identified areas for improvement and developed tools for providing feedback and satisfaction.o Supervised the delivery of branding, communication and marketing to raise awareness and engage with target audiences based on data and research. - Created digital content for social media, newsletters, web pages and videos. - Developed written communications to inform stakeholders of campaign success and learnings. o Managed digital projects and platforms for promoting brand objectives. Show less

Bogotá D.C. Colombia

Responsible of the event management of projects for the ephemeral architecture and below-the-line (BTL) department from small stands to congresses for more than 5.000 people.o In charge of the budget management of large-scale events.o Creation of event production templates and methods and created the value proposition for each event.o Collaborated with teams of more than 50 people.o Successfully maintained a profit margin of more than 40% year to year ensuring a positive impact… Show more Responsible of the event management of projects for the ephemeral architecture and below-the-line (BTL) department from small stands to congresses for more than 5.000 people.o In charge of the budget management of large-scale events.o Creation of event production templates and methods and created the value proposition for each event.o Collaborated with teams of more than 50 people.o Successfully maintained a profit margin of more than 40% year to year ensuring a positive impact on company's finance. Led design and copywrite teams to deliver high quality communications to stakeholders. Show less

Bogota, Colombia

In charge of the project management of more than 100 fair trade stands, show rooms, congresses and business matchmaking forums. From the initial design phase and budgeting to final delivery focusing on participants engagement and security.o Maintained a client satisfaction rate of more than 90%o Worked collaboratively with cross-functional teams, including designers, architects, and contractors.o Monitored project progress and addressed issues and obstacles that arose.o Managed… Show more In charge of the project management of more than 100 fair trade stands, show rooms, congresses and business matchmaking forums. From the initial design phase and budgeting to final delivery focusing on participants engagement and security.o Maintained a client satisfaction rate of more than 90%o Worked collaboratively with cross-functional teams, including designers, architects, and contractors.o Monitored project progress and addressed issues and obstacles that arose.o Managed clients and accounts, building strong and lasting relationships based on trust and teamwork. Show less

Bogota, Colombia

Designed sustainable urban solutions for developing countries. Assisted in the planning of transportation projects in Latin America.

Bogotá D.C. Colombia

Master'S Degree, Marketing Management, 9,92

Activities and Societies: Key coursework: Digital Marketing, Strategic Planning, Communications Strategy, Data Analytics

Industrial Designer, Design

Activities and Societies: Focus on design thinking, project management, and sustainability

Retail Designer, Design, Branding Events

• Postgraduate in Branding: Research Methodologies, Pop-Up Design, Shop in Shop Design, Utilization of Technologies in Inclusive Space.