Martin Ware Email & Phone Number

Richmond, Va, Us

Richmond, Virginia, United States

Coordinate the flow loan documentation within the loan system and maintain regular contact with the customer during the loan process. • Analyze appraisal reports to make sure they meet company guidelines.• Ensured proper lien perfection and security in accordance with Federal, State regulations and bank guidelines. • Verified adequate collateral insured against fire and other hazards and determined necessity for flood insurance.• Verify income.

Glen Allen, Virginia, United States

•Obtain required credit and compliance documentation from clients and vendors, per requirements. Perform detailed review of all documentation ensuring loans meet portfolio and investor guidelines. maintained a strong understanding of mortgage lending products, policies, process, and their required documentation. • Top Mortgage Processor in terms of quality.• Reduce aged loans (60 days and over) to 0% before the company deadline.• Updated internal and external customers on end-to-end mortgage process, from initial application through closing.• Performed detail reviewed of all documentation to ensure that the loans meet portfolio and investor guidelines.

Ruther Glen Va

Reviewed documents executed at loan settlement for commercial and consumer loans. • Top performer based on number of loans reviewed for quality.• Performed training and team lead duties during fellow teammate absence. • Ensured proper lien perfection and security in accordance with Federal, State regulations and bank guidelines. • V erified adequate collateral insured against fire and other hazards and determined necessity for flood insurance.• Issued exception notice to Loan Officers for critical missing information or documents.

Ruther Glen Va

Reviewed documents executed at loan settlement for commercial and consumer loans. • Top performer based on number of loans reviewed for quality.• Performed training and team lead duties during fellow teammate absence. • Ensured proper lien perfection and security in accordance with Federal, State regulations and bank guidelines. • Verified adequate collateral insured against fire and other hazards and determined necessity for flood insurance.• Issued exception notice to Loan Officers for critical missing information or documents.

Richmond Va

● Accountable for reviewing all documents within a loan file at initial credit decision for purchase and refinance mortgage applications using Encompass ● Provided an income analysis for salary and self-employed customers● Demonstrated attention to detail by comparing documentation in file and guidelines to ensure saleable loans and conducting overall risk analysis after full review● Issued approval commitments, loan pends notices, and final approvals● Utilized collaborative and interpersonal skills to professionally communicate with processors, loan offices, and closers in regards to loan decisions and concerns

● Established a reputation for processing first mortgage loans for conforming and non-conforming customers in a timely and accurate manner, ensuring adhesion to RESPA requirements● Cultivated profitable and trustworthy customer relationships as the main point of contact for applicants● Exhibited mortgage expertise by analyzing credit, income and assets documents to reduce risk for the customer and the bank● Scheduled weekly calls with loan officers on the statues of the customers loan applications in order to be on the same the same page when conversing with the customer about their loan application

Richmond, Virginia Area

• Responded with expertise to customer inquiries about their checking and savings account via phone consultations• Provided technical support with clear, concise, and effective communication to customers on how to navigate the bank website and mobile application• Demonstrated professionalism and poise while projecting a positive image of the bank to every customer

Richmond Va

● Utilized time management skills to efficiently process first mortgage loans for conforming, non-conforming and FHA customers● Analyzed credit, income and assets documents to ensure loans were sellable per the investor guidelines● Displayed organizational and administrative skills to set up files and order title, appraisal and credit reports● Expertly identified customer needs and communicated regularly to solve problems and ensure high customer satisfaction