* Serves individuals in all levels of positions and groups in job transitions by defining personal brand, values, career goals and successful search strategies* Focuses on the workforce needs and skills of the future to ensure job seekers are prepared for continuing skill changes and workforce demands * Partners with job search candidates to strengthen networking, interviewing and negotiating skills* Demonstrates strong communication, collaboration and creative skills in working with individuals and groups * Delivers facilitated group sessions and creates meaningful interactions during workshops with content such as Change/Transitions, Self-Assessment, Career Exploration, LinkedIn, Networking, Interviewing and Negotiating a Job Offer, and Exploring the Future of Work* Celebrates successes when individuals accept new positions!* Effectively partners with Practice Lead on projects to enhance service delivery and to train new consultants* Consults with Promark senior leaders to analyze and design products and processes to increase business value and execute on a variety of successful outcomes for clients* Certified as a New Horizons Coach in December 2020 to conduct coaching sessions with pre-retirement individuals who complete an assessment through Career Partners International

- Assimilated and led a team of 6 HR Operations professionals who provided day-to-day support for 80% of the Fidelity Investments Line HR business groups- Supported several HR business unit workforce initiatives to move/align talent into selected regions or global locations- Conducted an HR Operations Service Model review, resulting in clarity of products and services and re-aligning some work to other HR support groups- Identified and implemented end-to-end efficiency improvements to eliminate root cause issues, streamline data gathering and data analysis work and to standardize performance management and compensation cycles bi-yearly implementations- Advanced operations disciplines such as key measures, data and payment audits and volume tracking- Maintained collaborative and productive working relationships with HR partners in HR Generalist, Employee Relations, Compensation and HRIS Platform Management organizations- Strengthened service level agreements and customer satisfaction with HR Generalist client base

- Served as a trusted advisor, confidant and Human Resources business partner to senior leaders (VP/SVP/President levels) in a variety of business functions including Operations, Supply Chain, Process Improvement, Finance and Risk/Compliance and broad business unit leadership- Certified as a leadership coach through an internal Fidelity HR Program- Coached senior leaders through their leadership improvements and having positive organizational impact- Served as a change management expert in dynamic and fast-paced environments- Served on multiple interviewing teams to select candidates for manager and senior roles- Actively lead broad organizational HR work such as strategic workforce planning, employee engagement surveys, compensation cycles and plan changes, talent reviews and succession planning, performance management processes and organizational change roll-outs applicable to Exempt and Non-Exempt populations - Recognized by colleagues in Staffing, Employee Relations, Legal, Compensation and Benefits as a superior collaborator