Masis (Mas) Parseghian Email & Phone Number

New York, Ny, Us

New York, Ny, Us

- Manage a total ARR of $4.5M across 12 customers spanning finance, retail, telco, pharma, and aerospace & defense- Develop strategic success plans mapping to customer business objectives, leading to significant upsell opportunities- Collaborate across sales, product, professional services and support teams to address client needs, swiftly resolve issues, and deliver solutions that consistently exceeded expectations, ensuring a seamless and exceptional client experience.- Execute regular executive business reviews to assess current performance and identify opportunities for optimization with existing and additional Sprinklr products based on business use cases.- Identify churn risk and mitigate through save plans focused on adoption, consumption and delivering against strategic business goals.

- Goalie and Defense Coach for 2021 NYSAIS Champions

- Part of a team that was voted #36 in the World's 50 Best Bar 2022- Prepared cold dishes (raw fish, tartar, salads, charcuterie, deserts etc)- Maintained a neat and organized station- Ingredient preparation- Inventory Management (tracked supplies for cold station needs)

Menlo Park, Ca, Us

• Responsible for estimating, procurement, fabrication progress reporting, material delivery planning/execution.• Issue RFP’s, review quotes and submittals, generate and execute PO’s.• Engage with internal and external stakeholders including clients, purchasing, design team, manufacturing, and installers.• Implement new processes and procedures to keep track of sample inventory, material sales, and project leveling.• Prepare and present products to owners and design team for selection and approval.

New York, Ny, Us

• Leveraged analytics for identifying predictive indicators of churn and took mitigating actions.• Enforced automated cart and product abandonment campaigns with multiple touches for all clients.• Drove organic adoption, growth, and expansion of Bluecore Communicate across book of business valued at $1.4 million.• Acted as a customer champion and advocated with all the supporting internal teams including sales, support, product management, and engineering.• Solved complex situations, renewed and up-sold existing clients, and provided feedback to improve the Communicate platform.• Analyzed client performance for bi-weekly strategy calls and quarterly and bi-annual performance reviews.

Jersey City, New Jersey, Us

• Strategically developed and managed digital promotion campaigns for several of the largest retail and consumer packaged goods companies in the country.• Managed a portfolio of 28 clients, including Dunkin Donuts, Sherwin-Williams, Ann Taylor, PA Lottery, Staples, Bayer, Colgate, Campbells, among others.• Extracted data from proprietary user interface to analyze and measure promotion performance to provide appropriate recommendations and solutions.• Managed file feed integrations with client data management platforms like Adobe, Salesforce DMP (Krux), and Turn.• Created product and implementation documents for internal and external distribution.

Jersey City, New Jersey, Us

• Collaborated internally with Account Managers, Tech, Product, and Marketing teams to execute promotional campaigns and improve day to day operational process.• Mastered a complex, proprietary technology with multiple products and features and converted this knowledge into actionable solutions for clients.• Partnered with brand managers and their partners to optimize promotions and consumer experiences.

Albany, New York, Us

Administer a Public Outreach program for the country’s largest public works project valued at $4 billion.o Manage Community Outreach Centers. Provide information to the public, answer questions and address concerns.o Plan and execute outreach events in local area including the Nyack Halloween Parade and Tarrytown Street Fairs. o Lead Educational Outreach and Social Media efforts.o Maintain weekly reports on Outreach Center activity.

Lancaster, Pa, Us

Conducted product design and ordering, advertising research, and placement. Wrote and disseminated press releases as well as managed social media accounts. Organized media placement and scheduling. Prepared for and executed events such as the annual Celebration Event. Created, edited, and gave input on designs and products.

Washington, District Of Columbia, Us

• Attended meetings with members of Congress and their staff as well as Congressional hearings and other public events.• Drafted questions that were presented at a formal Senate Nomination hearing.• Reviewed and edited written correspondence.

Served 150-­‐200 customers per shift in a fast-­‐paced, high-­‐volume restaurant. Worked with a team of 20 waiters, waitresses, hostesses and chefs to provide exceptional customer service to customers. Learned about various types of oysters and appropriate beverage pairings.

San Francisco, Ca, Us

Worked with a team of 15 people and handled $800 per shift. Trained new staff members on computer system and other aspects of restaurant operation. Served customers in both restaurant and banquet hall settings. Organized service and other staff members for private parties of 10-­‐50 people.

Worked in a front-­‐end customer service environment to assist hotel management with daily activities. Made reservations for guests, scheduled staff members, and helped with the planning and coordination of special events.

Generated over $14,000 in sales in three months (top 5 grossing sales representative). Attended conventions and meetings for Key staff members. Conducted private and group demonstrations of company products. Attended team meetings and managed own demonstration schedule. Traveled state-wide for product shows. Maintained communication with customers and conducted follow up appointments.

Bachelor Of Arts (Ba), Government

Education record