Mitt Thakkar Email & Phone Number

As a Principal Project Manager with over 14 years of experience, I have successfully led complex, large-scale technology projects spanning enterprise systems such as ERP, CRM, and HRMS in diverse industries, including financial services, e-commerce, and digital transformation. I specialize in managing the entire project lifecycle— from strategy development and resource allocation to client communication and project delivery. My expertise in managing cross-functional teams across global regions (APAC, EU, USA) and delivering SAAS-based solutions ensures that projects are completed on time, within scope, and with optimal client satisfaction.My career highlights include successfully managing over 30+ projects annually, improving customer happiness index by consistently exceeding 85% adoption rates, and achieving best project manager recognition in the AMER region for two consecutive years. I excel in stakeholder management, building strong client relationships, and leading teams through Agile and Waterfall frameworks. As a Scrum Master and Agile transformation leader, I’ve reduced project completion times by 10% and significantly enhanced product delivery efficiency for high-stakes projects. Additionally, my experience in financial management and risk mitigation ensures effective budget and resource control, delivering measurable ROI.I’m passionate about driving digital transformation and helping clients navigate their technology challenges by aligning project goals with business objectives. I hold certifications in PMP, PRINCE2 Agile, and SAFE 6 and am proficient in key tools like Jira, Confluence, MS Azure DevOps, and Power BI. With a strong commitment to continuous improvement and a proven ability to lead complex projects to success, I am ready to take on challenging roles that drive both operational excellence and customer satisfaction.