Matthew Bailey Email & Phone Number

Salt Lake City, Utah, United States

Conducted branch operations. Managed a small team and ran a branch within the state's capital. Increased member traffic through referrals and positive member experiences. Worked with scheduling conflicts, time off requests, and other various scheduling-related tasks. Worked with members on various types of consumer loans. Conducted various audits weekly and monthly. Handled high-profile and highly sensitive cases with members. Conducted interviews and hired staff. Helped train employees and held regular interviews with each staff member to evaluate their goals.

United States

Analyzed consumer credit reports to determine loan eligibility and developed key financial analysis skills. Relayed important information to underwriters to communicate understanding between them and consumers. Maintained a 100% consumer/customer satisfaction survey score for all of 2022. Have currently closed over 1 Million USD worth of consumer loans. Developed key analytic skills to best help consumers and members find products and services that best suit their needs and allow them to reach their goals. Continue to be a growing part of a credit union, helping people throughout my community to reach their financial goals and providing meaningful financial services through my own expertise and knowledge.

Salt Lake City, Utah, United States

Served with BYU Pathway in SLC as Zoom and Microsoft Teams software admin. Created and managed company data entry, organizing and on-boarding missionaries all over the world. Supplied Missionary support, helping with technical support questions as well as data information and retrieval.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Education record

High School Diploma