Matt Smith
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Matt Smith Email & Phone Number

Customer Success Manager | Building Bridges Between Clients and Success with a strong familiarity with LLMs and Generative AI at MarketStar
Location: Salt Lake City, Utah, United States 8 work roles 2 schools
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Current company
Role
Customer Success Manager | Building Bridges Between Clients and Success with a strong familiarity with LLMs and Generative AI
Location
Salt Lake City, Utah, United States
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Who is Matt Smith? Overview

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Matt Smith is listed as Customer Success Manager | Building Bridges Between Clients and Success with a strong familiarity with LLMs and Generative AI at MarketStar, a company with 1418 employees, based in Salt Lake City, Utah, United States. AeroLeads shows a matched LinkedIn profile for Matt Smith.

Matt Smith previously worked as Account Manager at Marketstar and Intel Program Support Specialist at Marketstar. Matt Smith holds Sportscasting, Broadcast Journalism, 3.5 from Full Sail University.

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Email format at MarketStar

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MarketStar

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Profile bio

About Matt Smith

In the bustling realm of business, where every interaction counts and every client relationship is a cornerstone, I stand as a dedicated guide, orchestrating the journey of success for both my clients and my organization. As a Customer Success Manager, I weave together the threads of communication, empathy, and innovation to nurture lasting partnerships and drive mutual growth.My journey in customer success is not just a career path; it's a narrative of building bridges and forging connections. With a passion for understanding the unique needs and aspirations of each client, I embark on a voyage of discovery, uncovering the hidden gems that pave the way to unparalleled success. Through active listening and genuine empathy, I ensure that every interaction leaves a lasting impression of trust and reliability.My approach is anchored in the belief that true success stems from collaboration and shared goals. Whether it's mapping out a tailored success plan, troubleshooting challenges, or celebrating milestones, I stand as a steadfast ally, empowering my clients to navigate the ever-changing landscape of their industry with confidence and resilience.Beyond the realms of traditional customer service, I am a proactive advocate for innovation and continuous improvement. By leveraging cutting-edge technologies and staying abreast of industry trends, I strive to not only meet but exceed the expectations of my clients, anticipating their needs and delivering solutions that propel them towards new heights of achievement.In the fast-paced world of customer success, adaptability is key. With a versatile skill set honed through years of experience, I embrace change as an opportunity for growth, seizing each challenge as a chance to innovate and evolve. Whether it's implementing scalable processes, optimizing workflows, or spearheading cross-functional initiatives, I am committed to driving tangible results that leave a lasting impact.Above all, my mission as a Customer Success Manager is simple yet profound: to foster meaningful relationships, inspire unparalleled loyalty, and champion the success of every client I serve. In a world where the only constant is change, I stand as a beacon of stability and support, guiding my clients towards a future filled with limitless possibilities. Let's embark on this journey together and pave the way to success, one partnership at a time.

Listed skills include Leadership, Microsoft Office, Management, Visual Merchandising, and 6 others.

Current workplace

Matt Smith's current company

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MarketStar
Marketstar
Customer Success Manager | Building Bridges Between Clients and Success with a strong familiarity with LLMs and Generative AI
ogden, utah, united states
Website
Employees
1418
AeroLeads page
8 roles

Matt Smith work experience

A career timeline built from the work history available for this profile.

Account Manager

Current

Salt Lake City, Utah, United States

Recognized as a Team MVP in three of four quarters in 2023 by distinct managers for exceptional sales performance and collaborative support within the Google Workspace team.Surpassed sales goals 150% through strategic planning.Trained and supervised team to exceed sales quota for the entirety of 2023.

Oct 2022 - Present

Intel Program Support Specialist

Salt Lake City, Utah, United States

In this role I collaborated with stakeholders to evaluate the effectiveness of program support strategies.Spearheaded multiple new initiatives related to qualification process for enterprise-level customers seeking enrollment into the Intel Partner Program as a Lead Agent.

Aug 2021 - Sep 2022

Data Entry Specialist

Lindon, Utah, United States

  • In this role, I have created and maintained efficient filing systems to streamline data access. I adhered to strict confidentiality protocols in managing sensitive information. Along with that, I entered and verified.
  • Achieved savings for military veterans on mortgages by submitting applications with accurate and pertinent information.
  • Attained 98% approval rate by processing and submitting over 50 precise applications daily.
Oct 2020 - Sep 2021

Data Entry Clerk

Uheaa (Utah Higher Education Assistance Authority)

Salt Lake City, Utah, United States

  • Being a Subcontract Processing Representative, I demonstrated leadership qualities by being chosen to represent 60 agents in my position, actively engaging in monthly meetings with leadership to enhance team morale. I.
  • Selected by management to identify opportunities for process improvement and optimize workload distribution, leading to accelerated turnaround times for submission of borrower applications to the federal government.
Oct 2018 - May 2020

Data Conversion Operator

Greater Salt Lake City Area

  • In this role, I have managed the workload effectively to meet daily production targets. I organized and maintained electronic files and databases for easy retrieval. Also, I entered and converted data from various.
  • Ranked in the top 5% of all operators, surpassing approximately 300 employees, in both accuracy and speed by showcasing a commitment to excellence in performance.
  • Selected as a representative for Data Conversion Operator's position on a task force aimed at improving attendance and morale.
  • Implemented initiatives such as pay incentives and contests for additional paid days off to achieve significant improvement in overall team attendance and morale.
Aug 2017 - Sep 2018

Content Analyst

South Jordan, Utah

Medical Credentialing. Daily went to state medical board websites for different professions to find any actions against a provider's license. I would capture that info and input it into a database that would then be sold to companies like Walgreens, CVS etc.

Oct 2016 - Feb 2017

Postal Support Employee

Greater Salt Lake City Area

Input correct data into database on images that were scanned by different computers, ensuring that each piece of mail is sent to the correct address.

Oct 2015 - Aug 2016

Assistant Store Manager

Salt Lake City, Utah, United States

  • During this period, I assisted in maintaining accurate inventory levels by conducting regular stock assessments. I have gained customer satisfaction by addressing inquiries, resolving issues, and providing exceptional.
  • Generated seven figures in annual gross revenue by successfully managing the highest-performing store in Salt Lake City.
  • Planned, organized, and successfully executed the largest midnight launch in state history, hosting over 200 guests.
  • Coordinated local celebrity appearances, secured exclusive vendor deals, and organized engaging tournaments to enhance event's overall impact and success.
  • Transitioned from Sandy location to the second-ranking store in the state of Utah, situated in West Jordan, showcasing consistent growth and success in my career progression.
Sep 2012 - Aug 2015
Team & coworkers

Colleagues at MarketStar

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2 education records

Matt Smith education

Diploma

Olympus High School
FAQ

Frequently asked questions about Matt Smith

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What company does Matt Smith work for?

Matt Smith works for MarketStar.

What is Matt Smith's role at MarketStar?

Matt Smith is listed as Customer Success Manager | Building Bridges Between Clients and Success with a strong familiarity with LLMs and Generative AI at MarketStar.

Where is Matt Smith based?

Matt Smith is based in Salt Lake City, Utah, United States while working with MarketStar.

What companies has Matt Smith worked for?

Matt Smith has worked for Marketstar, Low Va Rates, Uheaa (Utah Higher Education Assistance Authority), United States Postal Service, and Verisys Corporation.

Who are Matt Smith's colleagues at MarketStar?

Matt Smith's colleagues at MarketStar include Shafreen Sidhick, Jordan Wheeler, Calie Thompson, Junelle Nava, and Elsie Piazza - Phr.

How can I contact Matt Smith?

You can use AeroLeads to view verified contact signals for Matt Smith at MarketStar, including work email, phone, and LinkedIn data when available.

What schools did Matt Smith attend?

Matt Smith holds Sportscasting, Broadcast Journalism, 3.5 from Full Sail University.

What skills is Matt Smith known for?

Matt Smith is listed with skills including Leadership, Microsoft Office, Management, Visual Merchandising, Inventory Management, Time Management, Merchandising, and Customer Service.

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