Product leader for equity plan product portfolioProduct leader for spend management product portfolioServes on insightsoftware's product management leadership teamP&L ownership for multiple product linesServes as manager or skip level manager of 8 remote product managers spread across multiple countriesRecruited & hired 8 product managersOversees product managers working with 11 Scrum teamsCreated new API product & wrote technical specifications for new API product for FIs & brokersMentors mid-level product managers in other business unitsAssists with M&A pipeline & execution

Product leader for the flagship card, payment, & banking platformLed platform integration initiatives with card network partners, including Visa and MastercardLed product-led growth (PLG) initiatives, encouraging building products for discoverabilityRewrote the company API Portal, launched it, and commercialized supported use cases: https://apis.i2cinc.comLed initiatives on P2P money movement solutionsMade business case for functional improvements to APISubject matter expert on digital account opening, including instant account verification, KYC, & funding

Formulated product strategy & go-to-market efforts for Paymode-X, Bottomline's invoice-to-pay networkWorked with 7 engineering teams on conveying value of shipped featuresNegotiated agreements & renewals with technology partners, resellers, & referral partnersLed go-to-market integration strategyIntroduced new product pricing modelsLed revenue recognition improvement initiativesLed channel expansion initiatives for direct, bank, & ERP sales channelsLed deep dives on the fintech market for broader teamThought leader for competitive differentiation (blue ocean strategy) in fintech spaceAuthored market-facing content & e-books for company website: http://ow.ly/RQ3J50Jj0U1

Product leader for Engage digital account opening platformServed as manager for a product management team of 7Managed dozens of 3rd party technology partnershipsFocused on integrations with fintech, risk, & fraud solutionsMade enterprise business case for the purchase of an iPaaSMade successful business case to focus on small business market expansion Established strategic partnerships & M&ANegotiated & renegotiated commercial contractsIntegrated Autobooks, Equifax, Fiserv, Jack Henry, LexisNexis, Plaid, & SocureSupported Sales team in winning new logos & limiting attritionIntroduced new pricing modelsReplaced legacy features with new solutionsOrganized product management training events for multiple departmentsLed or assisted sunset of 2 platforms & several features

Senior product manager for the Unanet A/E by Clearview ERP solutionIncreased browser-based usage by 104% in 120 daysIncreased payment volume by 620% in 90 daysDelivered complex ERP features by interviewing customers & walking them through prototypesRan frequent experiments to increase feature adoption & CSATLed Amplitude implementation for multiple products

Served as senior product manager for market-leading payment & invoicing solution embedded in NetSuiteServed on AvidXchange's Product & UX leadership team; hired/managed 2 product managersGrew NetSuite product bookings 300% YoYEstablished more frequent & expansive customer communication practices, including extensive site visits & status callsFormed direct-line relationship with top NetSuite customersServed as lead for growth initiatives around NetSuite ecosystemLed product expansion into new territories & buyer personasJustified & hired for several roles that previously did not exist for the NetSuite business unit, doubling its sizeActively served as part of Salt Lake City site leadership team (Glassdoor rating 4.5)Led multiple user satisfaction survey initiativesOversaw a 50-point improvement in NetSuite product NPS scoreRedefined Support/Engineering escalation process for NetSuite productServed as lead representative for work with security & compliance auditorsMentored several employees in Salt Lake City & Charlotte

Served as product manager for 4 enterprise mobile applications for both iOS & Android, focused on 2-sided marketplacesServed as product manager for web product for transportation & supply chain logisticsLed major redesign & re-branding initiatives on existing features & platformsLed Engineering & Design teams in New York, New Jersey, & UtahCreated hi-fidelity mock-ups for UX designIncreased user count for mobile app suite by 78% in second yearPromoted discovery of mobile app suite & ensured extremely high app store reviews (4.8-5.0)Assisted Sales & Lead Gen teams in targeting new verticalsPartnered with Marketing on new product & feature email campaigns & press releasesPartnered with Marketing to lead external webinars (11) to promote products

Promoted driver safety & US/Canadian regulatory compliance via telematics products for fleetsServed as product manager for browser-based fleet management analytics productServed as product manager for firmware/hardware components of telematics productsServed as product manager for 1.0 version of Android tablet applicationServed as product manager for 1.0 version of RESTful API productFormed relationships with US & Canadian legislators & law enforcementLed offshore teams in India, Romania, & RussiaReviewed proposed US legislation & submitted comments as company’s sole compliance representativeSole company representative in 3 international transportation organizations: TMC, CVSA, & CCMTA

Served as Enterprise discovery tool product managerServed as Portfolio digital asset management tool product managerServed as Horizon ILS & Horizon Information Portal OPAC product manager; this covered 10000+ librariesServed as Symphony ILS & e-Library OPAC product manager; this covered 10000+ librariesRepresented company in posts to the customer listserv; authored blog posts & press releasesIntegrated payment options like PayPal, Pay Flow Pro, Axis Capita, Civica ICON, Elavon Virtual Merchant, EnvisionWare, PayPro, & World Pay