Matt Bates Email & Phone Number

Dallas, Texas, United States

Foster growth and achieve results with knowledge of mortgage loan products, guidelines, and regulations. Leverage communication and interpersonal skills to excel in dynamic, deadline-oriented setting. Guideclients through every stage of mortgage process until loan closing. Spearhead development, structuring,and finalization of residential mortgage loans, delivering outstanding customer service. Utilize activelistening to understand clients’ financial goals, needs, and preferences.

North Fort Worth Metroplex

Irving, Tx

Consistently exceed sales goals while remaining in the top 10% of productionTrain new employees through Senior Mentor ProgramKnowledge of default management including foreclosure, REO and loss mitigationExcellent written and verbal communication; performance based on the ability to listen to the client’s needs and provide the product and service desiredExtremely detailed oriented, insuring file accuracy to minimize loan fallout Exceptional ability to manage multiple priorities in a fast pace environment to insure daily goals are metConsulted borrowers with new home purchases or refinancing their existing loans, offering them various types of loan programs best suited for their needs.Provide superior client service throughout the loan cycle with follow up after closing to ensure complete client satisfaction which allows me to obtain referralsResidential Real Estate Appraisal knowledge

Outstanding ability to ensure customer satisfaction through my communication efforts and knowledge of all products and pricingCommunicate with customers on a daily basis requiring my expertise to articulate competitive products, pricing and value to ensure the growth of the businessContinued education to stay ahead of the market and ensuring accurate information given to each clientAbility to build and generate a spirit of cooperation while coordinating group activitiesA loyal team player with hands-on leadership experience

Consistently exceed individual sales quotas.Arranged financing totaling over $50 million dollars in productionPrepared month end reports related to these specific areas as well as hands on training in the use of the designated loan origination systemResponsible for the accurate review of all loan level compliance data related to HMDA, ECOA, RESPA, FACT and any other applicable regulation or policyDeveloping relationships with real estate agents, builders and past clients to build a strong client baseOffering clients a large portfolio of products fitting my clients with the best products available Providing budgeting and financial analysis to clients Outstanding communication skills via phone, e-mail, and internal communication.Excellent interpersonal skills.

Increased sales by 150% first yearMaintained and developed million-dollar corporate accounts through customer relations, contract negotiations and order fulfillmentMet and exceeded all quotas and sales objectives as established by Management,Awarded the President Club each year.Developed sales training and team building exercises to motivate sales force to increase productivity. Retention of customers and opening new channels of distribution.