Matthew Durrant Email & Phone Number

Mableton, GA, US

- Understanding our buyer personas and the needs and “pains” of our target market- Generating and qualifying leads- Cold-calling and cold-emailing qualified prospects- Writing and adapting email scripts and outreach sequences- Using social selling techniques to attract and source leads- Updating and keeping detailed notes in our CRM- Brainstorming and.

Atlanta, Georgia, United States

Responsible for installation, maintenance and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction.Required to perform work on products and services on financial/ATM products; Make minor repairs and replace components on equipment such as PCs, workstations and.

Pennington, New Jersey, United States

- Provided client-facing level one technology support for a global user-base, Involving basic troubleshooting of Microsoft applications and proprietary systems. - Troubleshooting technologies in the Bank of America environment such as: Windows 7/10, Mac OS X, Microsoft Office, Cisco/VOIP telephony, Blackberry, Android, iOS (iPad/iPhone), ticketing systems.

Rahway, NJ

- Maintained positive relationships with customers through professional courtesy, timeliness, efficiency, and excellent customer service skills- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays, and delivery bags- Kept updated knowledge of menu and.

Union, New Jersey

- Performed service visits around campus and diagnosed and completed preventative maintenance on all systems- Managed all on-site and off-site installation of new systems on computer labs across campus- Provided technical support to troubleshoot, repair and maintain operational efficiencies on computer equipment- Maintained inventory records on all.

Edison, New Jersey

- Monitored and screened visitors to verify accessibility to inter-office personnel- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information

Colonia, NJ

- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers- Reviewed and resolved differences between accounting information and cash drawer- Processed POS transactions, including checks, cash and credit purchases or refunds