Matthew M. Email & Phone Number

Indianapolis, Indiana, United States

Aurora, Colorado, United States

- Oversaw portions of field operations to include service provider management, driver performance, and client retention and development.- Monitored transportation services to ensure performance standards and specifications of EverDriven contracts with clients and transportation providers.- Acted as liaison between EverDriven and clients by responding to inquiries, providing feedback and performance updates to ensure a positive partnership.

Denver, Colorado, United States

- Provided program, project and administrative support.- Managed referral databases and referral storage systems. Provided training and technical support for data entry staff.- Acted as Equity, Diversity, and Inclusion (EDI) Co-Chair.

Franklin, Tennessee, United States

- Generated revenue for clients through investigation of health insurance claims for overpayment by utilizing operational guidelines and defined processes.- Reported generated revenue to clients and leadership through financial reports and informational memorandum.- Provided customer service to clients in response to questions, concerns, issues and acted as liaison between Optum and clientele.

Boston, Massachusetts, United States

- Collaborated with Program Director and medical center department leaders to organize a summer internship program for local high school students. Managed application, placement, and onboarding process of 20 interns. - Operated local food pantry program by actively recruiting and managing volunteers, organized received pantry items and donations, and distributed goods to program participants.- Assisted Program Director with drafting of reports and graphics, written correspondence and… Show more - Collaborated with Program Director and medical center department leaders to organize a summer internship program for local high school students. Managed application, placement, and onboarding process of 20 interns. - Operated local food pantry program by actively recruiting and managing volunteers, organized received pantry items and donations, and distributed goods to program participants.- Assisted Program Director with drafting of reports and graphics, written correspondence and database management for community health funded programs and initiatives. Show less

Boston, Massachusetts, United States

- Coordinated adult diabetes nutritional program and curriculum. Collected and tracked data for health outcomes.- Assisted health center physician with development and implementation of adult weight loss program. Developed data tracking systems, program structure, and topics. - Evaluated and enrolled referred pediatric patients into fitness and nutritional programs. Collected and tracked data for health outcomes.

Santa Cruz, California, United States

- Participated in environmental conservation through land restoration and preservation projects.

Angola, Indiana, United States

- Enthusiastically greeted and welcomed hospital patients and visitors. Assisted patients with check-in and intake processes.- Assisted in implementation of new appointment check-in process. Recorded and tracked appointment logistics/data for quality assurance.- Rounded on emergency room and surgical units to ensure patients and their families were satisfied with their care.