Matthew Phillips Email & Phone Number

Nashville, Tn, Us

Nashville, Tennessee, United States

Nashville, Tennessee, United States

Orange County, California Area

- Manage day to day CRM capabilities across multiple MLB/NHL clients.- Maximize Sales Representatives’ efficiency by prioritizing leads.- Implement Tableau dashboards for real time manager analysis.- Improve CRM efficiency by updating forms and processes.- Responsible for ensuring CRM data matches ticketing data.- Manage relationships with clients’ CRM/ticketing/email partners.- Develop retention models to improve renewal rates.- Strategize with teams weekly on additional CRM/Reporting improvements.

- Increased efficiency of email reporting and created additional reports.- Responsible for daily/weekly/monthly email reporting.- Assisted in import/export and lead assignment for three CRM clients.- Hired and trained three interns as well as trained one new employee.- Created additional ad-hoc reporting to analyze email communications.- Utilized SQL to pull purchase history for segmentation of leads.

Athens, Ohio

- Tutored on campus MBA students, professional MBA students, and online MBA students in quantitative courses such as Business Analytics, Data Analysis, Accounting, and Finance- Analyzed 13f and form 4 filings to uncover trends and determine the relative strength or weakness of top billionaire investors

Springfield, Missouri Area

- Worked in the ticket sales and service department for Missouri State Athletics- Focused on group sales for both Men's and Women's basketball- Implemented first year of program entitled Growl's Girls- Thanked season ticket holders for football and entered recommended changes for program- Increased Student Baseball Season tickets by 600%- Proficient in Salesforce software

Springfield, Missouri Area

- Marketed & sold 1,500 tickets of new business (over $12,000 in revenue) in the 2010 season.- Implemented unique promotion for group that had dropped previous season (Sold 245+ tickets - close to $1,500 in revenue)- Prospected local businesses and organizations for potential sales opportunities- Proficient in Tickets.com software

Greater St. Louis Area

- Cut sound bites and pieced together for coherent and creative audio- Worked as on-air personality at various points during summer- Handled phone calls and found stories for on-air talent- Managed information table at various events throughout St. Louis

Master Of Business Administration (Mba), Master Of Sports Administration (Msa)

Bachelor Of Science (Bs), Sports Management

Activities and Societies: Vice President of the Psi Mu Chapter of Phi Gamma Delta, Racquetball team, Member of Phi Sigma Upsilon, Member.

Education record