Matthew Leon Email & Phone Number
@rapidsos.com
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Who is Matthew Leon? Overview
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Matthew Leon is listed as DevOps Engineer at RapidSOS, a with 287 employees, based in Clearwater, Florida, United States. AeroLeads shows a work email signal at rapidsos.com and a matched LinkedIn profile for Matthew Leon.
Matthew Leon previously worked as Network Operations Center Engineer at Rapidsos and Senior Network Engineer at Site Tech Services. Matthew Leon holds Bachelor'S Degree, Computer Science from Valencia College.
Email format at RapidSOS
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AeroLeads found 1 current-domain work email signal for Matthew Leon. Compare company email patterns before reaching out.
About Matthew Leon
My goal is always to expand my horizons of knowledge. I'm in constant pursuit of Certifications and other various forms of knowledge to better educate myself along with honing my expertise in the IT field. "Always Maintain the attitude of a student. If you think you're done learning. Bitterness sets, but if you have more to achieve every day, in any arena, that makes each morning's awakening full of potential and cherry portent"I'm currently pursuing my IT Automation w/ Python & GCP
Listed skills include Open Shortest Path First, Domain Name System, Cisco Systems Products, Linux, and 46 others.
Matthew Leon's current company
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Matthew Leon work experience
A career timeline built from the work history available for this profile.
Network Operations Center Engineer
Current
Senior Network Engineer
Evaluate networking systems to identify potential gaps in technology, processes, procedures in architecture. Eliminate layer 2 and layer 3 gaps, isolate guest & client systems, and implement client/company policies. Create & implement templates/standards for Firewalls, switches, and wireless.Create company fundamentals (best of practices) for policies and services; such as WebBlocker, Cloud Deployment, Exceptions, Policies, IPS, IDS, Geo-Blocking, Gateway AntiVirus, Intelligent AV, Application Control, APT Blocker, Threat Detection & Response, Reputation Enabled Defense, and BotNet Detection. Integrate company wide global cloud DNS services, datacenter control/filter points, and company standards.Respond/Assess security vulnerabilities & scans. Plan, document, upgrade and implement fixes. Configuring, troubleshooting and maintaining security infrastructure software and hardware.Incorporate best practices for AWS environment. Setup secure authentication, configuration, and access restrictions. Such as but not limited to; CloudTrail, log file validation, integrate CloudTrail services with CloudWatch, enable access logging for S3 buckets, vpc flow logging, mfa for root/cloudtrail/IAM users, create & assign IAM policies & groups, incorporate strict password policies, aws key management, rotate access keys, encrypt log files & databases, restrict access to security groups, terminate inactive keys for IAM/ssh/access. Setup and integrate AWS Security hub with auto remedy actions.Create processes and procedures to resolve issues and standards of operation. Redesign architecture and implement best practices, such as corporate IP strategies, run books, network diagrams, admin guides, helpdesk TShoot/setup guides, processes and procedures. Design & implement RA VPN/Mobile VPN with MFA/2FA for multiple clients, utilizing multiple MFA software solutions. Setup backup IPSec/IKEV2 tunnels----More on Resume
Network Engineer
Work w/ Hybrid architecture and assisting with virtualization & application deployment or integration - UAT, QA, & Production environments within multiple datacenters and Azure.Supported multi-tenant/contextual HA environment with Cisco ASAs’, Firepowers, and Management CenterReplace cisco secure access control systems with cisco identity services engineDesign, implement and configure logging, SIEM, and backup services. Create Shell & Python Scripts for automation of the networking environment, incorporating backups, upgrades, and change management configurations within a production, QA, and UAT/Dev environments. Implement and config network rules between DCs’ within UAT/DEV and Azure environmentWorked with F5 BIG-IP configuring and implementing load balancing features within Production, QA, and UAT environments; including implementing, configuring, and integrating F5 BIG IP GTM, LTM, APM, ASM, iRules, DNS-SEC, DNS ANYCAST, IPv6, SSL, and HA vCMP provisioning. Reviewed logs, threats, traffic analysis, unresolved abnormalities, and issues. Maintained rules and decommissioned old rules between environments and app development Provided application switching, traffic management, SSL web acceleration, and TCP optimization.----More on Resume
Data Center Engineer
Lead, Develop, Design and Initiate company wide network LAN, WiFi, and WAN architectures using industry best practices and technology including but not limited to Firewalls, Routers, Switches, Access Points, IPS/IDS & LoadBalancersIntegrate Layer 2 & Layer 3 managed services, as well as work w/ managed service providers. Work w/ fiber and copper-coax service providers; such as, dedicated fiber, copper-coax (docsis), P2P, ELAN, VPLS, MPLS, & CPE devicesConfigure Static IPs, EIGRP, OSPF, DHCP, DNS, VPN, Web VPN, SSL/TLS VPN, IPSEC, DMVPN, TACACS, Layer 2 Switching, 802.11 Enc & DecLead, implement & design disaster recovery solution for Co-Lo, implement HSRP, VRRP, LoadBalancers, back to back VPC, failover & high availabilityDesign & document for virtualization, storage, and networking technologies to ensure seamless integration of new & existing infrastructure. Ensuring scalability, redundancy, and resilience within the datacenter environmentIntegrate & build network services such as NMS, NCM, NFA, Syslog - Logging Consolidation, Firewall Analyzers, Radius, Tacacs. Continue with server administration, maintenance, and setup of VMware/ESXI, linux based operating systems, applications, and network services.Identify & resolve hardware, software, and environmental alerts/incidents/issues. Perform trend analysis to identify issues or prevent future issues. Validate the effectiveness of resources by measuring and monitoring availability, latency, system health, and network health. Identify data trends, and data analysis. Network analysis, troubleshooting, creating & identifying alarms, and reporting. Performing in depth packet analysis, and captures. Manage, consolidate, setup, configure, & tweak PostgreSQL, SQL, NoSQL databases - replication, performance monitoring, database optimization, and index utilizationDocument network roadmaps, topologies, architecture and provide advanced designs and architecture recommendations and solutions.----More on Resume
Advanced Technical Support (Field Operations)
• Providing advanced support for field, maintenance technicians, and contractors working with Hybrid Fiber Coaxial network. • Providing support for residential and business services for CPE devices.• Making corrections to billing and coding via ICOMS/CSG.• Fundamentals of Cabling Knowledge – RJ & RG, AMPS, Taps, Pedestals, Cabinets, Barrels, Fittings, Filters.• Identifying 2-way communication issues; RF - RDC/FDC, RX/TX, SNR, Attenuation, Modulation, Amplitude, Frequencies, Channel Bonding, Latency, Redundancies, within a Docsis 3.0 HFC Network.• Identifying & determining appropriate avenues to address CMTS(Headend/Plant) Issues; MERS/BERS, FEC, CER/CCER, Docsis event errors, Upstream Count, Frequencies SNR lost• Static IP Scripting – Telnet scripting RIP for WAN, Subnetting, Block management, Customer Support escalations• Working with Broadband Provisioning Services correcting & updating BIN/LDAP files, deleting, rebuilding, balancing controllers with CPEs'/modems. • Phone switch provisioning via OMSe; device transfers, refresh services, pending DPOs & PRVs, creating PRVs, platform changes, trunking, hunt groups.• Database management for device discovery & device watches. • Submitting tickets to appropriate engineering groups for escalation of field or CPE issues via Remedy.• Customer escalations for field issues – Go backs, missed appointments, hazard/safety situations, bury drops, sidewalk/driveway bores, failed installs, etc.• Working with Special Projects or assigned task – beta testing new software, working in test environments for future technology or coding changes.• Working with Security Products – Cell Activation, firmware updates, whitelists, sensor pairing, cameras', alarm failures, profile creation, touchscreen, and broadband troubleshooting via PuTTy/Shell.• WiFi troubleshooting – Setting SSIDs, encryptions, channels, and detecting/determining RF interference.----More on Resume
Technical Support
• Technical setup and troubleshooting of customer's internet, cable, email, applications, and phone services.• To resolve issues previous representatives couldn't, without having to roll a field technician if possible, to resolve issues successfully in accordance with established guidelines• Microsoft, Apple, Android support via emulation software, and hands on to walk customers step by step in setup of email, WiFi, or application.• Identifying Issues for trouble calls to direct field technicians• Receive incoming phone calls and respond to inquiries in a manner which meets high quality, productivity and performance standards• Respond to customer issues in a professional manner.• Inform management of all unresolved issues
Colleagues at RapidSOS
Other employees you can reach at rapidsos.com. View company contacts for 287 employees →
Kevin M. Murphy
Colleague at RapidsosNew York City Metropolitan Area, United States
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Erik Hartrich
Colleague at RapidsosBuffalo, New York, United States
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Tara Panu
Colleague at RapidsosSan Francisco Bay Area, United States
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Madison Hart-Susser, Shrm-Cp
Colleague at RapidsosBrooklyn, New York, United States
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Joseph Russo
Colleague at RapidsosWest Palm Beach, Florida, United States
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Keith Viveiros, Enp
Colleague at RapidsosEl Dorado Hills, California, United States
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Ishmam Khan
Colleague at RapidsosNew York City Metropolitan Area, United States
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Ashlyn Moran
Colleague at RapidsosGarden City, New York, United States
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Josh Robinson, Enp
Colleague at RapidsosRaleigh, North Carolina, United States
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Amanda Medina
Colleague at RapidsosNew York, United States
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Matthew Leon education
Bachelor'S Degree, Computer Science
Associate Of Arts - Aa, General Studies
Associate Of Science - As, General Studies
Diploma, General Studies
Frequently asked questions about Matthew Leon
Quick answers generated from the profile data available on this page.
What company does Matthew Leon work for?
Matthew Leon works for RapidSOS.
What is Matthew Leon's role at RapidSOS?
Matthew Leon is listed as DevOps Engineer at RapidSOS.
What is Matthew Leon's email address?
AeroLeads has found 1 work email signal at @rapidsos.com for Matthew Leon at RapidSOS.
Where is Matthew Leon based?
Matthew Leon is based in Clearwater, Florida, United States while working with RapidSOS.
What companies has Matthew Leon worked for?
Matthew Leon has worked for Rapidsos, Site Tech Services, Clarifire, Medical Service Provider, and Charter Communications.
Who are Matthew Leon's colleagues at RapidSOS?
Matthew Leon's colleagues at RapidSOS include Kevin M. Murphy, Erik Hartrich, Tara Panu, Madison Hart-Susser, Shrm-Cp, and Joseph Russo.
How can I contact Matthew Leon?
You can use AeroLeads to view verified contact signals for Matthew Leon at RapidSOS, including work email, phone, and LinkedIn data when available.
What schools did Matthew Leon attend?
Matthew Leon holds Bachelor'S Degree, Computer Science from Valencia College.
What skills is Matthew Leon known for?
Matthew Leon is listed with skills including Open Shortest Path First, Domain Name System, Cisco Systems Products, Linux, Ccnp, Infrastructure, Network Configuration, and Network Infrastructure.
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