Mattie Scull Email & Phone Number

Daytona Beach, Florida Area

Works as a part-time, seasonal lifeguard. In addition to monitoring beach-goers and participating in rescues, responsibilities include monitoring beach conditions, informing the public of and acting on behalf of wildlife, and working with Beach Safety to maintain public protection. Active CPR and First Responder Certifications.

Daytona Beach, Florida Area

Patroled beach areas to detect and respond to swimmers in distress, disturbances, safety infractions, etc. Prioritized and answered to a wide variety of calls involving disorderly conduct, automobile accidents, theft, and similar activities. Made arrests. Compiled incident reports, and maintained daily information on weather and beach conditions. Adapted to stressful situations, and interacted with a wide range of people and cultures. Resolved infractions and hazards, and offered legal advice. Flexible with a unique schedule. Active CPR, Law Enforcement, and First Responder Certifications.

-Maintained 100% CSAT-Turned customers identified as churn risks into upsells

-Delivers consulting services on response management best practices using RFPIO-Manages large-scale RFPIO implementation services to drive adoption and customer's time to value -Gathers and analyzes requirements for the Professional Services team on project tasks related to service engagements-Coordinates with the Engineering, DevOps, and Customer Success team on feasibility, timeline, and requirements-Identifies and communicates any risks on delivery for service engagements -Provides detailed client-facing project summary and instructions -Manages many ongoing client-focused projects adhering to timelines while coordinating with various teams -Performs final quality-check on client-facing projects and values updated in RFPIO application, including data migration, custom script work, user migrations, and content imports.-Provides frequent updates to the Professional Services and Customer Success Team-Engages in stakeholder management with high-value and strategic customers

-Implemented RFPIO across 2 business units and over 50 users.-Managed over $30 million in submitted proposals.- 2021 Q3 Lagniappe Award Winner for demonstrating accountability.

(Formerly Host Compliance) Created well-researched content (such as white papers, blog posts, website copy, eBooks, case studies, webinar abstracts, video scripts, press releases, etc.) to drive traffic to the company website and to engage and convert target customers. Improved shared content across digital channels. Gathered input from various stakeholders to inform Granicus’ digital content and content strategy. Edited all digital content for messaging, style guidelines, brand consistency, and voice — providing education and guidance to ensure high quality writing for all Granicus content. Used target keywords (SEO) to produce content that drove organic website traffic.

Lake Mary, Florida

Concurrently managed multiple large, complex government proposals and deliverables. Researched and wrote concise, compliant, persuasive responses to RFP requirements. Translated complex technical information into client-friendly language. Edited RFP responses to ensure answers were complete and grammatically correct. Applied and enforced company standards and style guide to proposal documents. Conducted meetings, coordinated with SMEs across different functional areas, and interacted with clients to drive proposal development. Conducted interviews for and trained new hires. Continued to guide RFPIO management. 2018 Centurions Club recipient.

Lake Mary, Florida

Edited RFP responses to ensure answers were complete and grammatically correct. Acted as Super Admin of CentralSquare’s RFPIO content management system. Managed and captured RFP responses in RFPIO to build a content database for the Proposals team. Developed training materials and company-wide policies and best practices regarding RFPIO. Trained new users on database. Worked interdepartmentally to proof read marketing and website material as requested.

De Land, Florida, United States

Winter Park, Fl

Worked and lived within a residence hall on campus. Monitored between thirty and sixty residents, creating and executing community building activities; addressing resident and hall needs; decorating the hall; completing Life Safety Inspections, work orders, and weekly reports. Additionally, worked with a team to create programs that built hall pride with weekly meetings between staff and supervisor. Staff member of the month for February 2015.

Winter Park, Fl

Worked under director Carol Frost to organize, publicize, and conduct the annual literary festival, which invites award-winning, published writers to campus. Researched and presented on writers Sapphire, Marlena Mörling, and Amy Bloom. Produced content for master classes, wrote press releases, managed intern journals and social media, and greeted and interacted with guests at all functions.