Matthew Mcmaster Email and Phone Number
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Matthew Mcmaster personal email
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Matthew Mcmaster is a Principal Consultant: Delivery Manager/Professional Services Manager with 20+ years experience at Improving. They possess expertise in business intelligence, agile project management, business analysis, software project management, requirements analysis and 4 more skills. Colleagues describe them as "Matt is such a great person to work with! He always has a solution to tough challenges due to his ability to think logically and creatively. I have enjoyed working with him over the years and look forward to his stories from the field - he truly inspires our team."
Improving
View- Website:
- improving.com
- Employees:
- 739
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Principal Consultant: Delivery ManagerImproving Feb 2023 - PresentDallas, Texas, United States
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Technical Project ManagerImproving Feb 2023 - Mar 2023Plano, Texas, United States
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Manager Implementation ServicesMinistry Brands Mar 2018 - Jan 2023Dallas/Fort Worth AreaManaged a team of five Professional Services Consultants responsible for implementing and consulting onFellowshipOne Premier, SimpleChurch CRM, EasyTithe Giving Solutions, Forms Management Solutions,Worship Planning, and Shelby Financials. (SaaS for Non-Profit Customers)● While managing my team I would direct multiple projects concurrently to deliver each of thesoftware solutions listed above for VIP accounts. I was the only manager to both manage a teamand continue to consult with top-tier clients.● Responsible for creating intellectual capital and best practice documentation● Present to customers and potential customers at church conferences on a wide range of topics● Translate church needs/requirements into workable SaaS solutions● Worked closely in weekly meetings with Product Managers from all solutions listed above todevelop new software solutions for our customers● Continually improving implementation process, worked with consultants to develop and deploy anew Monday.com project management solution to replace basecamp. This solution was thenadopted by all other teams at Ministry Brands as the go-forward project management solution.● Worked with new and existing sales team members to train them on how to sell the product aswell as provided technical sales to top-tier accounts. Brought in weekly to help close the deal byselling the customer on the solution but also on the Professional Services solutions.● Developed solutions for Professional Services team members to directly sell services to existingcustomers resulting in $200K + in annual revenue. -
Senior Professional Services ConsultantMinistry Brands Mar 2004 - Mar 2018Addison, Tx2004 is when I started with this company. The company changed names and I wanted to show my 18 + years of working with nonprofits. Serving churches, ministries & non-profits with top-tier, Kingdom-minded technology solutions. My area of focus is helping churches to be all they can be through the use of advanced technology and workable solutions to real ministry issues. This is done with our SaaS solutions that collect, store and provide data analytics to our customers.
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Delivery ManagerFellowship Technologies Mar 2004 - Jan 2008Irving, Texas, United StatesFellowship Technologies was acquired by Active Network. Then our team and software were acquired by Ministry Brands from Active Network.
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Project Manager Team LeadExperian Mar 2000 - Sep 2004Allen, Texas, United StatesResponsible for project life cycle from pre-sales to post-production support● Consulting with new customers to obtain business needs and determine project scope● Worked with the sales team as a technical sales lead● Writing functional specifications based on system consulting and business analysis● Building and supervising the build of custom application processing solution● Writing user manuals and training customers on new application processing solutions● Designed and developed a “template” version of a custom software solution which is sold as a newsolution for smaller customers, “template” revenue potential >$1 million dollars● Promoted internal use of WebEx online conferencing software that continues to save the companythousands of dollars in travel-related expenses● Designed, developed, and implemented help desk software solutions for internal use whenthe commercially available software package was too costly saving the company in excess of $60,000● Extensive knowledge of consumer and business credit bureau data and interface connectivityincluding Experian BIS, Experian CIS, Equifax, SBFE, D&B, Trans Union, and AuthenticationSolutions Level 1-3● Used knowledge of credit bureau data and customer data to pull software into the Transactdatabase and then applied custom scorecards to make business decisions -
Project ManagerVerifone May 1998 - Feb 2000Richardson, Texas, United StatesResponsible for Y2K-related work that varied from upgrading existing e-commerce software toimplementing and testing new versions of customized code.● Worked on several different client-server systems (UNIX, Win 95 98 NT) installing and configuringend-to-end transaction processing, terminal software management, and e-commerce solutions.● E-commerce software: VeriTalk, OmniHost, VeriSmart, Vgate, and IPS● Extensive customer interactions for project management, troubleshooting, testing, deployment,training, and support. -
Flight EquipmentUnited States Marine Corps May 1991 - Nov 1999Dallas-Fort Worth MetroplexNon-Commissioned Officer In Charge of 800 Division Reservists● Duties include:o Mustering and accounting for 10 Marines in 800 Divisiono Monthly Drill Reports given to the Commanding Officero Recalling Marines in 800 Division to verify addresses and telephones numbers -
Delivery DriverUps Nov 1992 - Mar 1997Dfw AirportWorking nights at UPS picking up packages from local businesses was how I put myself through college.
Matthew Mcmaster Skills
Frequently Asked Questions about Matthew Mcmaster
What company does Matthew Mcmaster work for?
Matthew Mcmaster works for Improving
What is Matthew Mcmaster's role at the current company?
Matthew Mcmaster's current role is Principal Consultant: Delivery Manager/Professional Services Manager with 20+ years experience.
What is Matthew Mcmaster's email address?
Matthew Mcmaster's email address is mm****@****ech.com
What is Matthew Mcmaster's direct phone number?
Matthew Mcmaster's direct phone number is +146944*****
What skills is Matthew Mcmaster known for?
Matthew Mcmaster has skills like Business Intelligence, Agile Project Management, Business Analysis, Software Project Management, Requirements Analysis, Agile Methodologies, Sql, Data Warehousing, Saas.
Who are Matthew Mcmaster's colleagues?
Matthew Mcmaster's colleagues are Sanat Pattanaik, Jonathan Keeney, Steve Bernstein, Csm, Kyle Jenkins, Taylor Cates, Joel Rannebarger, John Woodward.
Not the Matthew Mcmaster you were looking for?
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Matthew McMaster
Acquisitions, Investments And Development At Masterworks | Hotel, Hospitality And Real Estate Leader With A Focus On Investments, Partnerships And Brand Management | Data-Driven, Relationship-FocusedNew York, Ny2gmail.com, masterworksdev.com -
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Matthew McMaster
Strategic Creative Director | Transforming Brands & Driving Growth | Let'S Elevate Your Brand Together!Oklahoma City Metropolitan Area
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