Max Everett Email & Phone Number

West Palm Beach, Florida, United States

-Analyze and improve KPI metrics across all locations to ensure operational standards are met or exceeded.-Manage district operating budget and implement cost-saving measures.-Review and approve payroll for Area Location Managers.-Conduct quarterly performance evaluations and Achieve Check-Ins.-Coordinate with the Marine Operations Center via Fleetio to address fleet needs efficiently.-Perform regular audits in Fleetio to ensure brand standards and member experience goals are met.-Oversee vessel maintenance and cleanliness at all locations.-Maintain adequate inventory and assist with supply distribution.-Lead onboarding and continuous training for dock staff to ensure a safe and effective work environment.-Conduct regular site visits to assess location needs, staffing, and procedures.-Develop and implement best practices, SOPs, and improvement projects for consistent service across locations.-Update manager and dock staff manuals regularly.-Ensure safety performance and compliance with work environment standards in partnership with EH&S.-Foster relationships with landlords for strategic expansion and manage lease renewals.-Identify and negotiate new location opportunities with marina managers and industry professionals.-Monitor member satisfaction through Qualtrics feedback and address escalations from Area Location Managers.-Assist in developing performance incentive plans for dock staff.-Maintain open communication with Area Location Managers and support special projects as directed by senior leadership.

West Palm Beach, Florida, United States

Stuart, Florida, United States

Primary responsibility of a Club Manager is to ensure all dock employees are properly trained, to provide exceptional service to our members, and to maintain an impeccably clean and ship shape fleet. In addition to running the daily logistics of the club locations, also expected to perform all duties required of the Dock Masters. •Hire, train and supervise all dock level personnel to ensure our members receive the highest level of service • Maintain a cooperative, team attitude in working with supervisors and fellow employees • Develop weekly dock staff schedule to maximize efficiency, review and approve payroll.•Analyze member reviews weekly and take appropriate action as required •Ensure all dock staff provides the "Red Carpet" Treatment to our members. Establishing specific member meet and greet procedures in addition to boarding and disembarking procedures •Develop a weekly routine cleaning of all vessels•Submit work orders to the Fleet Manager to ensure all fleet issues are being addressed in a timely manner •Investigate member misconduct and submit all incident reports to the main office • Correspond with members on all dock related issues including but not limited to complaints, fuel disputes, vessel damages and miscellaneous charges • Ensure adequate supply levels are being maintained at each location • Oversee the weekly paperwork submissions into the home office • Oversee and track fuel logs and vessel fueling• Build relationships with the local marina managers/harbor masters and promote a positive working environment • Become familiar with local waterways and popular boating destinations surrounding each club to adhere to all safety policies •Ensure that all dock staff are following proper protocol in regards to prospective members

-Recreation Supervisor first 2 months, received a promotion to Manager-Manage all scheduling and training programs-Ensured progressive disciplinary action-Check Cabana and Kids Club reservations on a day-to-day basis-Maintain department P&L statements, budget, and revenue reports-Send out the department’s weekly schedules for associates-Continuing great business vendor relations-Creating new kids club activities for daily schedule, holidays, and seasons-Complete monthly inventory-Utilize budgets to obtain financial objectives-Interact with parents, the staff, and the well-being of children while participating in resort-sponsored activities.-Schedule and promote activities throughout the hotel to ensure guests know all options. Ensure a variety of programs are available to meet the needs of guests.-Oversee set up of chairs, towels, umbrellas, tables, and cabanas for guests using our resort beach.-Monitor weather conditions and inform guests and the resort team of any potential dangers.-Daily walkthroughs: Reef Area, pool decks, kids club, and beach-Collect all associate daily checklists once completed.-Check all equipment for safety.-Inspect recreation areas to department standards and procedures.-Provide safe and fun watersports such as kayaks, paddleboards, bodyboards, and snorkel gear for guests

West Palm Beach, Florida, United States

-Provide proactive customer service via face-to-face, phone, and e-mail communication to players, league volunteers, and team captains-Attend all games, parties, charity events, and volunteer committee meetings-Communication and management of recruitment, registration, and league volunteer committee-Manage by review and approval of request and release of all league funds-Manage multiple customer relationships including players, vendors, partners, and internal CLUBWAKA staff-Provide reactive customer service by solving issues that may arise via phone, email, or in-person-Order inventory and distribute league T-Shirts and Referee Shirts

Jupiter, Florida, United States

- Contact, acquire and sell new memberships- Schedule appointments with prospects- Close sales during on-site visits or through follow-up phone calls- Achieve sales goals / Revenue Goals- Actively seek new business partnerships / Corporate agreements- Maintain knowledge of services and products offered- Exceptional people skills with an outgoing personality and professional appearance

Miami, Florida

- Attend multiple professional & collegiate sporting events to collect data on venue advertising.- Analyze TV & radio sponsorship content during professional sports broadcasts.- Conduct in-depth research on digital sponsorships through professional team websites as well as their social media resources.- Work remotely under a flexible schedule- Weekly in-depth information additions to the database within aspects of marketing and sponsorships

Palm Beach Gardens, Florida, United States

-Meeting weekly sales goals-Up to date on product knowledge, continuing education, and training-Handling telecommunications and web communications-Building membership relations-Maintaining technical support and expertise-Participating in weekly exercise classes-Adding and updating contact logs-Following up with leads and new members daily-Capturing members goal markers (50, 100, 500 classes)

Atlanta, Ga

Peach State Recreation Club creates competitive and social adult sports leagues in the metro Atlanta Area. Our mission is to encourage members to stay active, connect with others, and have fun.- Developed Social Media marketing campaigns- Tracked equipment inventory- Trained Referees for all sports offered- Handled income and expense reports - Reserved fields and created schedules for each league- Administrated rule changes, injury reports, and ejection of players- Maintained constant communication with all leagues about promotions, schedules, rainouts, social events, and more

Atlanta Area

League Manager:-Oversee and evaluate referees-Pick up and drop off necessary league equipment-Setup and breakdown fields -Handle on-site customer service issues-Enforce league rules and regulations-Prepare injury report-May be responsible for multiple fields at a time-Alert ASSC staff of all game issueLeague Official:-Responsible for officiating games without bias-Enforcement of league rules and regulations-Identifying and resolving safety issues-Resolving any in-game issues

Savannah, Georgia Area

-Promote each league and supervise all team activities (Added new volleyball barriers with Logo signage)-Seek and negotiate contracts with Sponsor partnerships (Brought in Red Hare Brewing Company and B&D Burger restaurant in 2018) -Create and modify rule books for every League-Maintained communications with all current league players and interested players-Set-up and oversee philanthropic tournaments-Conduct captain's meeting before every league start dates-Schedule referees for fields -League Manager and Referee duties included

Savannah, Georgia Area

-Develop league schedules and update standings-Set-up and take down of fields-Enforce league rules and regulations-Maintain email communications with team members-Provide equipment, schedule referees, and collect money for each league

Savannah, Georgia

-Referee Kickball and Softball-Moved up from C leagues to B and then A quickly-April 2017 started managing the Volleyball league-April 2017 Referee for TMX Finance Company kickball tournament-May 2017 Referee for Chatham County Schools Charity kickball tournament-July 2017, 2018 Referee for Gulfstream Interns kickball tournament

Savannah

-Driver of a crew -Maintained commercial properties -Received a promotion in late January to assistant gardener, responsible for the upkeep of flower beds at all properties

Savannah, Georgia Area

-Marketing and sales representative in big name retailers such as Walmart and Sam's Club-In person communication with customers-Built customer relations and trust

Savannah, Georgia Area

-Summer camp keeping young boys involved in sports and staying active-Pushing these young boys to stay focused, motivated to improve themselves, and mastering fundamental skills

Studied Sport Management With Business Minor

Activities and Societies: Shadowed Nick Scull, Assistant Director of Game Operations, during baseball season

Parks, Recreation And Leisure Studies

Activities and Societies: Pi Kappa Alpha Fraternity, Eta Mu chapter : -Community service chairman 2011 -New Initiate Education assistant.