Chris Maxwell Email & Phone Number

Home Services Manager, (2015-2023) ⦁ Orchestrated the day-to-day in-home services operations for Geek Squad supporting up to 40 in-home Geek Squad employees in home theater installation, networking, personal computing, and home delivery. ⦁ Coached employees to provide superior customer service and in-home solutions.⦁ Helped launch subscription-based.

• Trained and motivated store associates in product knowledge and sales of consumer electronics. Executed company sales strategies to drive profitability through attachments of margin-rich accessories and services..
• Achieved $22 million in sales
• Turned an underperforming store into a district-leader… Show more Trained and motivated store associates in product knowledge and sales of consumer electronics. Executed company sales strategies to drive profitability.
• Turned an underperforming store into a district-leader, specifically in Geek Squad with top 1% performance within 8 months of taking the job
• Customer Loyalty scores above company average, and answered customer feedback requests.
• Chosen Sales Manager Specialty Coach for small volume stores in Charlotte and South Carolina and trained all new managers

• Managed store inventory and shrink in stores ranging from $40 million in sales annually to $13 million. Built a shrink and safety culture by following company asset protection guidelines and standards to minimize loss..
• Underbudget shrink performance at store in Monroe, NC in 2008.
• Took an underperforming store in Charlotte and produced the best shrink performance in store’s history by getting it to budget. Show less