Maxwell Adam Email & Phone Number

Silver Spring, MD, US

Washington DC-Baltimore Area

• Manage delivery teams and technical execution/solutioning for multiple Fortune 500 accounts representing $10M+ in annual software and $2M+ in annual professional services hours.
• Develop and execute program strategic roadmaps covering quarterly and annual initiatives for major clients.
• Plan and implement Medallia AI and Generative AI technologies in proven use cases for Fortune 1000 clients.
• Identify and resolve personnel gaps- managing the vetting, interviewing, candidate selection, and ramp-up of new resources.

Tysons Corner, Virginia, United States

• Architected the role and interactions of the Medallia platform with client IT ecosystems involving multiple teams, technologies, connectors, and business objectives starting from the sales discussion through.
• Won key renewals in dedicated account turnaround role, coming into struggling implementations and services engagements to resolve performance gaps and win over client teams; resulting in 9 key accounts (10M+ annual.
• Built and execute project plans for cross functional client teams across multiple technologies, delivering all projects on time and on budget.
• Presented status reports and quarterly business reviews to client and internal executive teams, ensuring key deliverables expectations are fully understood and the value of projects fully realized.

Tysons Corner

• Lead complex solutioning involving multiple products within the Medallia software suite, measuring and maximizing software platform ROI.
• Gathered requirements through stakeholder interviews and analyze customer data to drive business objectives.
• Learned and expand technical skills and platform knowledge, functioning as a technical lead for fortune 2000 accounts within 9 months of starting role.

Tysons Corner, VA

• Worked with Principle and technical experts to plan $15+ mission critical system uplift project for presentation and approval with federal senior officers and executives, concurrent with project execution.
• Organized discussions with prospective and current teaming partners (Oracle, Salesforce, Red hat) to develop new strategies and leverage new technologies to bring innovative solutions and drive client success.
• Utilized cell growth mapping software to map the EDGAR system as an interactive and searchable network visualization that helped drive systematic improvements across the Commission’s IT infrastructure.

Mclean, VA

• Managed a program-wide data correction effort for delivery and development software that was responsible for tracking software enhancements and bug fixes for EDGAR, as part of this effort all the reporting was rebuilt.
• Provided direct support for the managing partner on development of monthly revenue, business development pipeline and quarterly business reviews.
• Developed business development status and action plans for the company’s largest federal account for executive presentation and use by senior management.

• Delivered technical solutions and support on a mission critical system, requiring the handling of sensitive and secure information on a daily basis.
• Leveraged client relationships to identify system pain points, and define improved process flows which earned Attain a contract scope change valued at two-million dollars.
• Worked with cross functional teams, executive leadership and teaming partners to write, review and deliver winning multi-million-dollar proposals in response to government RFP.

Geyserville

• Produced key strategy insights directly to the company founder and CEO on go-to-market, manufacturing, and product development.
• Designed and integrated an MRP system to manage 547 product configurations for the marquee product line resulting in a system to create and build orders in a predictable manor and minimize inventory.
• Collaborated with assembly team on lean line design and related analysis of takt time and assembly flow options providing a baseline for assembly time and cost.

• Supported product development and ramp up for multiple emerging technology firms through; manufacturing, marketing, IT, and operations strategy work.
• Created board level presentations using technical models and data.
• Identified and managed additional contract engineers in support of specialized product development and design work.
• Ran financial calculations on operating costs in support of successful multi-million acquisition projects.

Santa Rosa, California, United States

- As an early bitcoin adopter and champion of the blockchain technology I built my own mining rig and joined the growing community to help further the technology and currency. - Led informational sessions in school and with local technology leaders to explain the technology and the function of cryptocurrency.