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Michael Bischoff is listed as Quality Analyst for Pivot Point Consulting at Pivot Point Consulting, a Vaco Company, a company with 245 employees, based in Oklahoma City, Oklahoma, United States. AeroLeads shows a matched LinkedIn profile for Michael Bischoff.
Michael Bischoff previously worked as Quality Analyst at Pivot Point Consulting, A Vaco Company and Contact Center Supervisor at Modivcare, Formerly Logisticare. Michael Bischoff holds Bachelor'S Degree, Exercise Science from Brigham Young University.
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Experienced Contact Center Supervisor with a demonstrated history of working in the healthcare and transportation industries. Strong Customer Service Professional skilled in Quality Control, Team Building, Coordination, and Conflict Resolution.
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A career timeline built from the work history available for this profile.
Created the Quality Department.Created the questions for grading along with the grading plan for each agent.Scored all of the calls for all of the agents. Coached agents on how to improve.Met with managers and supervisors to create change in the quality department and also with the agents.
Oklahoma City, Oklahoma Area
Coaching agents weekly to improve customer service skillsLead team meetings and morning huddlesConduct interviewsResponsible for hiring and firing of agents Pull statistical reports and analyze for upper management and clientsMaintain relationships with clientsAnswer agents’ questions Handle escalated customer service issuesEnsure security by opening and.
Eagan, Minnesota, United States
- Support client & consignee inquiries - Update national ground & air logistics - Maintain partner relationships - Coordinate high volume for White Glove Delivery - Solve escalated freight issues - Train new hires & interview shadowing
Greater Salt Lake City Area
- Called customers to check if their shipments were correct- Check their next order to ensure accuracy- Add new prescriptions and insurances when requested
Murray, Utah, United States
- Called lenders to check status of modification reviews- Prepared and sent documents to lenders- Explained final decisions to customers
South Jordan, Utah, United States
- Helping physical therapists fulfill patient treatment- Working with patients to fulfill therapy needs- Explaining exercises used in patient treatment- Preparing exam rooms for patients- Cleaning and sanitizing the facility- Scheduling appointments for all patients- Checking patients in for therapy- Entering and verifying patient information
South Jordan, Utah, United States
- Developing and managing the Quality Department- Training new hires and agents- Managing the agents’ schedules
Orem, Utah, United States
- Receiving inbound customer calls- Resolving conflicts with equipment and information provided to customer- Reporting any customer complaints to management
Provo, Utah, United States
- Maintain facilities- Ensure guest satisfaction - Lead and supervise crew
Other employees you can reach at pivotpointconsulting.com. View company contacts for 245 employees →
Zach Klamerus
Colleague at Pivot Point Consulting, A Vaco CompanyMenomonee Falls, Wisconsin, United States, United States
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LB
Leslie Beresford
Colleague at Pivot Point Consulting, A Vaco CompanyScio, Oregon, United States, United States
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Elena Mullins
Colleague at Pivot Point Consulting, A Vaco CompanyFort Worth, Texas, United States, United States
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AQ
Anthony Q.
Colleague at Pivot Point Consulting, A Vaco CompanyHazleton, Pennsylvania, United States, United States
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JB
Joshua Bouterie
Colleague at Pivot Point Consulting, A Vaco CompanyMetairie, Louisiana, United States, United States
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MP
Melissa Porter
Colleague at Pivot Point Consulting, A Vaco CompanyNashville, Tennessee, United States, United States
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GM
Grace Mchugh
Colleague at Pivot Point Consulting, A Vaco CompanyUnited States, United States
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LD
Luis Dibben
Colleague at Pivot Point Consulting, A Vaco CompanyDubuque, Iowa, United States, United States
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MO
Meghann O'Malia
Colleague at Pivot Point Consulting, A Vaco CompanyColumbia, South Carolina, United States, United States
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LP
Laurie Pardy
Colleague at Pivot Point Consulting, A Vaco CompanyCincinnati, Ohio, United States, United States
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Activities and Societies: University Chorale
Activities and Societies: A Capella Choir, Varsity Volleyball, LDS Seminary.
Quick answers generated from the profile data available on this page.
Michael Bischoff works for Pivot Point Consulting, a Vaco Company.
Michael Bischoff is listed as Quality Analyst for Pivot Point Consulting at Pivot Point Consulting, a Vaco Company.
Michael Bischoff is based in Oklahoma City, Oklahoma, United States while working with Pivot Point Consulting, a Vaco Company.
Michael Bischoff has worked for Pivot Point Consulting, A Vaco Company, Modivcare, Formerly Logisticare, Manna Freight Systems, Inc., Pillpack, and Consumer Link.
Michael Bischoff's colleagues at Pivot Point Consulting, a Vaco Company include Zach Klamerus, Leslie Beresford, Elena Mullins, Anthony Q., and Joshua Bouterie.
You can use AeroLeads to view verified contact signals for Michael Bischoff at Pivot Point Consulting, a Vaco Company, including work email, phone, and LinkedIn data when available.
Michael Bischoff holds Bachelor'S Degree, Exercise Science from Brigham Young University.
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