*Manage SMS (Supplier Management Solutions) customer accounts for bulk data projects; analyze customer requirements; establish and monitor project timetables; prepare project specifications; work with Vendors to ensure projects are completed accurately and on time, driving customer satisfaction; participate in quality assurance of the final output and ensure output is consistent and compliant with customer contract.*Provide consultative support to business partners and/or customers on custom solutions, evaluate and recommend alternatives and options that have a positive impact on customer experience*Provide on-going support to internal partners and external customers on bulk data projects to expand their knowledge as it relates to the Delivery processes; determine feasibility of new opportunities; research issues involving data quality or potential service failures.*Support Departmental Transformation and Specialized Initiatives as a project lead; scope and submission of project requirements to techs; creation and execution of UAT plans; drive usage and consistency of projects post implementation.

Responsible for developing knowledge of ADP Human Resources products and solutions including features, functions, value propositions and competitive strengths and effectively prove ability to canvass, qualify, analyze needs, present/demo and close prospects solely through virtual communication via the aid of MS PowerPoint and MS Live Meeting. Effectively convey an anticipated company ROI to C-level executives as well as technical and end-users to companies with 1,000+ employees. Additional daily activities consisted of management of contract execution by client, hand off to implementation team, resolving client issues related to the sales process or implementation process and engagement of ADP legal, finance and sales operations executives as needed. Responsible for individual sales quota and working in a self-directed and team account management environment.

experience - subprime/ non-conforming loan programs

experience - loan officer and processor of conforming loan programs