• Instructed resume and LinkedIn workshops for student organizations by presenting guidelines and advice, offering one-on-one consultations, and answering student questions to covey clear guidance on professional standards • Facilitated business 100-level class by sharing professional insights and career anecdotes, responding to student questions, and evaluating assignments to support classroom instruction and student success• Advised undergraduate students by conducting mock interviews, developing LinkedIn and Handshake profiles, and offering career exploration guidance to provide mentorship and improve professional development skills • Hosted Handshake advising appointments to review peer resumes by strengthening resume bullet points, adjusting formatting and appearance, and offer cover letter advice to counsel students in job search processes

• Prepared for upcoming union negotiations by researching and benchmarking wages/benefits of local union agreements and job openings to compare company wages to market standards and determine future wage ranges• Produced 2 company-wide announcements revealing new hires by gathering employee information, creatively designing announcements, and consulting with communication team to introduce new hires to 2000+ current employees• Onboarded 5 new hires by completing I-9 verifications, providing office tours, explaining workplace policies, delivering benefits information, and answering questions to foster a smooth and efficient transition into new roles• Planned employee engagement initiatives for the months of August-December by researching creative engagement initiatives and brainstorming cost-efficient ways of celebrating in order to boost employee engagement and morale• Planned 2 intern team building events by researching venues and activities, working with outside vendors, and collaborating with communications team to supply 20+ interns with socializing and networking opportunities

• Initiated and constructed a 12-page informational welcome packet for new hires conveying company guidelines, policies, and other general information to expedite onboarding processes and decrease new hire turnover• Coordinated recruiting team in filling over 20 open positions by reviewing resumes, conducting phone interviews, and facilitating communication between candidates and hiring managers daily• Conducted training sessions for employees of billing, finance, and accounting departments in a new software application and developed support materials for reference • Created monthly employee newsletter for June through September sent out company-wide to 300+ employees• Developed a competitive analysis of the local market for GI practices to highlight the company strengths and weaknesses in comparison to competition

• Led tennis and pickleball clinics/practices for players of all ages and skill levels • Coached youth and ladies’ tennis teams by providing instruction, encouragement, and knowledge during weekly team matches and bi-weekly practices over the course of a 2-month season• Worked with coaches of other youth tennis teams to organize a total of 12 team matches

• Instructed different tennis lessons, clinics, and practices for players of all ages and skill levels• Utilized and conveyed knowledge of technique, strategies, and drills to run successful practices