Megan Quigley Email & Phone Number

Remote

Remote

Partnered with local businesses and entrepreneurs to create user-centered and business-minded design solutions for their needs- Combined use of craft, empathy, logic, and data to inform writing and design choices- Drove guidelines, created frameworks, designed solutions, influenced product vision, managed cross-functional projects, and work with stakeholders to set goals- Applied user-centered design methods to all elements of product design, with a focus on clarity, coherence, quality, accessibility, and global relevance- Conceptualized, tested, designed, and delivered human-centered user experiences and built products that are distinctively inclusive, helpful, useful, and trusted

Corona Del Mar, California, United States

Managed, led and grew a $1.3 million dollar business by fostering a positive and successful environment for 14 staff members and 1300+ customer base.· $90k revenue increase over 12 months: Actively monitor KPI’s of sales team, identify challenges and create new solutions· $23k gross revenue retention increase YoY: By promoting empathy and excellent/personalized customer service feedback (VOC)· 24% membership increase within 2 years: Created a positive environment and provided excellent customer service. Continuously train and coach staff with specific focus on a consultative sales approach & customer service skills • Developed marketing events, partnerships and programs that leveraged local businesses platforms· Earned Rookie of the Year through strong leadership and attention to the need for change

Orange County, California, United States

Managed all phases of full-cycle recruiting, from initial sourcing and screening, through offer negotiations, placement and on-boarding.· Provided an efficient and positive experience for every candidate from application stage to offer, evaluating skill level, growing the interview process and offer process, including reference checks, salary recommendations, and closing of candidates· Sourced active and passive candidates through employee referrals, networking, internal databases, contact lists, and research· Initiated offers to close candidates by leveraging and partnering with executive management, and other groups as necessary· Communicated effectively with the interview team to ensure preparedness during the interview process

Orange County, California, United States

Managed and developed relationships by understanding customer needs and optimizing their site presence through SEO and add-on programs.· $1.4 million in sales revenue: Executing annual renewals and composing custom advertising packages to maintain advertising dollar retention and increase spend through new product offerings and up-sell opportunities· 300+ accounts managed and developed (avg 100): Utilizing Salesforce to find, nurture and convert leads to sales· Implemented exceptional customer service skills to attract and retain high-value

Greater Detroit Area

Analyzed applicant’s financial status, credit and employment history to determine feasibility of granting a loan.• Managed and developed a $3 million dollar client pipeline

Troy, Mi - Somerset Collection