Melanie Wright Email & Phone Number

Chesapeake, VA, US

Norfolk, VA

Leading Administrative department with a focus on employee relations. Increased responsibility in HR, Recruiting and budget planning.

Norfolk, VA

Worked directly with CEO on key initiatives to improve efficiencies and introduce automation into everyday workflows. Served as a member of Senior Leadership Team and Culture Committee Lead.

Norfolk, VA

Took part in a full company reorganization moving to a role with HomeFix's sister company, Installation Services. Continued to manage Customer Care and Office Manager teams while providing support to multiple companies in change management. Worked directly with COO on many initiatives geared towards improving processes and eliminating waste. Received White.

Norfolk. VA

Oversaw the company's Customer Care department and Office Manager team. Responsible for carrying out customer service strategy and provided support to Sales, Marketing, and Operations teams. Managed multiple location office budgets and was responsible for project close out to include collections and services.

Norfolk. Va

I was a part of the first Customer Care team for HomeFix and worked closely with multiple departments to lead our team in delivering exceptional service and ensuring client satisfaction. I oversaw escalated issues and resolved complex customer inquiries while providing training and guidance. Received Employee of The Year recognition across all offices.

Virginia Beach, Virginia, United States

As the Office Manager, I played a crucial role in ensuring our operations run smoothly and efficiently. I carried out daily administrative functions, managed office supplies, coordinated schedules, and supported our sales and marketing teams.