Melissa Austin Email & Phone Number

North Carolina, United States

We provide a vast array of Human Resource Services to small and medium sized businesses.

Whitsett, North Carolina, United States

Greensboro, North Carolina, United States

Delivered quality guidance and direction to corporate office team of HR and Payroll professionals. Managed overall human resources operations of residential property management company with multiple geographically distributed locations across southeast region.My Key Contributions for this role:*Contributed to streamlining corporate operations by improving HR and payroll processes.*Minimized discrepancies by optimizing payroll systems and conducting year end reconciliations.

Burlington, North Carolina

During my role as Chief Human Resources Officer, I have directed overall human resources functions across twelve U.S. and one Canadian location. Reporting to the CEO, I led multiple asset and stock acquisitions and integrations, as well as due diligence reviews. In this role, I properly allocated and utilized resources by creating annual budget in close coordination with the executive team. I have also organized executive team meetings as well as planned scorecard reporting and action/project strategies. I ensured compliance with local, state, and federal defined policies and procedures.My Key Contributions for this role:*Devised and implemented robust HR programs in a start-up situation, including executing new HRIS and payroll system, talent development programs, performance plans, succession charts, and compensation structures.*Utilized quality communication skills to negotiate company insurance renewals, including healthcare, property, workers' compensation, general liability, and transportation.Assessed business operations, formulated data-driven reports, and created quarterly presentations to *Board of Directors aimed at facilitating executives in informed decision-making.Delivered quality guidance and direction to team of ten HR professionals and two payroll professionals aimed at achieving defined corporate goals.Key Contributions:*Devised and implemented robust HR programs in a start-up situation, including executing new HRIS and payroll systems, talent development programs, performance plans, succession charts, HR processes and compensation structures.*Assessed business operations, formulated data-driven reports, and created quarterly presentations to the Board of Directors aimed at facilitating executives in informed decision making.*Delivered quality guidance and direction to a team of ten HR professionals and two payroll professionals aimed at achieving defined corporate goals.*Saved 300k annually by re-quoting commercial insurance.

Salt Lake City Metropolitan Area & Charlotte Metro

Managed overall aspects of manufacturing and engineering division of fortune 500 company and government contractor. Directed human resources across multiple geographically distributed five U.S. locations (one union) and two international locations (Glasgow and Mexico). Delivered quality guidance and direction to four human resources managers. Directed managers on FLSA, FMLA, ADA, AAP, Title VII, ADEA, COBRA, HIPAA, and NLRA. Led HR Managers in sustaining a “zero” lawsuit environment Established and implemented compensation, onboarding, training, policy, and compliance programs. Developed and executed Global Strategic Workforce Planning program for corporation across North America, Europe, Asia, and South America. Optimized division productivity by managing talent development program with coaching, leadership assessments, and E-Learning. Key Contributions:*Utilized focus groups to target opportunities that improved turnover rates from 11.9% to 4.9%.*Saved recruitment time and ensured recruitment of top industry talent by executing talent recruitment strategy.*Improved Engagement to >72% favorable by leveraging organization change theory and models.*Achieved >67% reduction in accidents over five-year period by devising division Safety Program.

Charlotte Metro

Ms, Organizational Development, 3.72/4.0

B.A., Organizational Communications, 3.92/4.0

Summa Cum Laude