Melissa Cope Email & Phone Number

Denver, Colorado, United States

•Strategic Planning: Led a team to conduct a comprehensive market assessment and develop a 5-year strategic plan for a non-profit education company; strategy focused on fostering a customer-centric mindset, identifying white space for growth and expansion, investing in people and culture, and accelerating a cloud and data transformation.•Strategy Development to Execution: Partnered with client’s ELT to co-create a 3-year strategic plan; pulled the strategy through to implementation by leading 15+ facilitated workshops to define the key activities, milestones, cost and benefit estimates, and metrics to drive success towards the strategy. •Competitive Research & Market Assessment: Completed an in-depth market assessment for a financial services firm by generating key insights on customer needs and competitive positioning; crafted future state recommendations to elevate the customer experience, invest in new products/services, and explore a potential expansion to a new market segment.

Washington D.C. Metro Area

Washington D.C. Metro Area

• Completed a comprehensive supply chain planning assessment that identified significant areas of opportunity in strategic sourcing, vendor strategy, and inventory management.• Conducted an in-depth analysis on the client’s existing transportation network in order to provide strategic recommendations for optimization across various scenarios.

Washington D.C. Metro Area

• Strategy Assessment: Completed three strategy assessments across multiple industries that each resulted in business transformation engagements. Projects have included supply chain planning strategy, supply chain IT strategy, and IT portfolio strategy.• Advisory to Implementation: Partnered with the client in a multi-phased supply chain planning engagement that resulted in restructuring to a centralized planning model, significant demand forecasting improvements, and productivity benefits throughout the supply chain.• Business Process Improvement: Helped lead a set of Lean Six Sigma sessions with the various Business Operations teams that identified the root causes of process inefficiencies and created solutions to transform their current processes.• IT Advisory: Served as the Transportation SME for a Fortune 100 Transportation Provider that helped determine the future state architecture solution, roadmap for implementation, and business case for modernization.

San Francisco Bay Area

• Client Engagement: Collaborated with the client team on the creation of key business metrics that determined baseline performance prior to project implementation.• Process Mapping: Partnered with the project team on the creation of future state business process maps and data integration maps.• Industry Knowledge: Completed an analysis of the current and future trends in Retail, and presented innovative recommendations that focused on leveraging technology for success in the industry.

Tulsa, Oklahoma Area

• Operations Management: Led team that coordinated the planning, scheduling, and execution of all daily transportation operations including import, export, and distribution center replenishment.• Cost Management: Optimized the material flow within the distribution network by maximizing load utilization in order to maintain annual replenishment budget of $4 million.• Business Development: Conducted regularly scheduled carrier business reviews that resulted in an increase of delivery performance from 85% to 88% on all replenishment lanes.

Tulsa, Oklahoma Area

• Inventory Planning: Managed the flow of over $7 million in inventory from the point of forecasting to order fulfillment to the customer; maintained high forecast accuracy across 500 SKU’s by utilizing SAP APO to analyze previous sales history and forecast future demand.• Project Management: Completed Lean Six Sigma Green Belt project that resulted in an increase in customer availability from 89% to 94% while also reducing inventory by 4%. • New Product Introduction: Collaborated with multi-functional teams including marketing, finance, and production to plan, forecast, and execute new product launches within the mechanical anchoring product line.

Tulsa, Oklahoma Area

• Solutions Selling: Provided solutions to customer needs by sourcing and purchasing custom material from production plants or external suppliers that generated incremental sales of $12 million in 2011. • Enterprise Systems: Completed all daily tasks in SAP including new item set-up, purchasing, transportation, and invoicing.

Master Of Business Administration (M.B.A.), Focus In Consulting, Business Analytics, And Sustainability

Activities and Societies: •Project Manager, GW Consulting Club Pro Bono Project •VP of Alumni Relations and Events, GW Consulting Club.

Bachelor'S Degree, Business Administration, Transportation And Logistics

Activities and Societies: Women in Logistics; Student member of Council of Supply Chain Management Professionals (CSCMP)Minor.